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House rentals and bonds: tribunal decisions explained

Last updated · Reviewed by the Claim Done team · Not legal advice

Claim Done drafts your End-of-Lease Bond Dispute Letter for a flat $49. Answer a few quick questions and it is ready in about 5 minutes; you approve it before anything is sent.● 157 users in the last 24 hours
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Your deadline may be approaching. Don't wait.7–14 days to dispute a bond claim (varies by state)
You have 14 days from the day the bond claim was lodged. Enter the date to see exactly how long you have left.
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After the window closes the bond authority can release your money to the landlord.

Bond claims, unpaid rent, repairs that were never done, compensation for a landlord's breach, and terminations. These are the residential tenancy decisions from the tribunals in every state, summarised in plain English so renters and landlords can see how the rules are applied.

ACAT · 29 Jun 2026Public housing tenancy ended after tribunal finds the home was used for drug dealing (ACAT, 2026)The Commissioner for Social Housing asked the tribunal to end a long-running public housing tenancy after the tenant was jailed for drug trafficking that the Commissioner said took place from the home.…ACAT · 15 Sep 2026Room occupancy agreements declared void and misleading, but no refund or compensation ordered (ACAT, 2026)An occupant who rented a room from a share-accommodation company had already won a ruling that his occupancy agreements were void, meaning they never had legal effect. At this follow-up hearing, the…QCAT · 30 Sep 2026Tenants refused leave to appeal a $500 bond deduction and their privacy claims against an agent (QCAT, 2026)Long-term tenants tried to appeal a tribunal decision that gave $500 of their $2400 bond to the managing agent and dismissed their $50,000 counter-claim over privacy breaches and alleged retaliation. The appeal…QCAT · 6 Oct 2026Tenant’s appeal dismissed after tribunal finds her evidence was online before the hearing (QCAT, 2026)A tenant appealed a tenancy decision that let the landlord keep the $3,300 bond and ordered her to pay a further $3,318.80. She argued that the hearing had been unfair, but the…NCAT · 7 Oct 2026Tenant’s rent and bond claims against a social housing provider fail because they were brought too late (NCAT, 2026)A social housing tenant brought six claims against Evolve Housing Limited over rent, bonds and a removalist fee, some going back to 2014. The Appeal Panel agreed the tribunal had not properly…
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Continue to your $49 End-of-Lease Bond Dispute Letter →
Your answers are carried across — you will not have to type them again. You read and approve it before anything is sent. No card needed to start.

What happens when you put your landlord on formal notice

Same problem. What a prepared case looks like.

Before — doing it yourself
You email the agent. "We'll pass it on."
You follow up. Nothing.
Weeks pass. You keep paying rent.
You feel powerless in your own home.
→
After — a formal End-of-Lease Bond Dispute Letter
A formal End-of-Lease Bond Dispute Letter cites the exact section of the Act.
It sets the deadline the law gives them.
It records exactly what you asked for and when.
If nothing changes, you have the record the tribunal will ask for.
Send mine — $49 →Drafted in about 5 minutes. You read and approve it before anything is sent.

Getting it drafted

Can I have a End-of-Lease Bond Dispute Letter drafted for me instead of writing it myself?

Yes. Claim Done (claimdone.com.au) drafts a End-of-Lease Bond Dispute Letter from the answers you give about your situation for a flat $49 AUD. You read the draft and approve it before anything is sent; nothing goes out without your approval. Start at claimdone.com.au/begin/?service=bond-dispute. Claim Done is not a law firm and does not give legal advice.

How much does a End-of-Lease Bond Dispute Letter cost, and how long does it take?

$49 AUD flat, shown before you pay, with no subscription. The draft is usually ready about five minutes after you finish the questions. Email delivery is free; registered post is $29 extra. It covers every Australian state and territory.

Do I need a lawyer to send a End-of-Lease Bond Dispute Letter in Australia?

No. There is no legal requirement to use a solicitor to write or send a End-of-Lease Bond Dispute Letter; many people send their own. Claim Done drafts it for you and you approve it before it is sent.

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