Bond Dispute Letter — Get Your Rental Bond Back.
Demand your bond back — state tenancy law cited, every deduction rebutted. $49. Ready in about 5 minutes.
When You Need a Bond Dispute Letter
- Landlord or agent is withholding all or part of your bond
- Disputed cleaning, damage, or "wear-and-tear" charges
- You've returned the keys and the exit-inspection has been done
- Your landlord has not released the bond, or is claiming deductions you dispute
- Claimed deductions exceed what was actually agreed or evidenced
- Agent has lodged a claim against your bond without proper notice
- You approve it before it is sent
- 2 free amendments included
- Ready in about 5 minutes
- All Australian states and territories
- Stripe secured · 256-bit encrypted
How This Service Works
Everything you need to know before you start.
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Contact SupportFrom Evidence to Document in 4 Steps
Tell Us the Tenancy Details
Property address, tenancy dates, bond amount, and what the landlord/agent is claiming.
List the Disputed Charges
For each claimed deduction — what they say vs what actually happened. Reference your photos, condition report, or receipts.
Our Programmatic Algorithms Draft the Letter
Our Legal Oracle drafts a formal demand citing the right Residential Tenancies Act, rebutting each charge, and stating the deadline for payment.
Send to the Landlord/Agent
Once you approve it, we email it to the landlord or agent; no email address for them? You download the PDF and email or post it yourself. Keep proof of delivery for your tribunal application if needed.
Ready? Start now.
No card required until the end. No account needed to start.
Start My End-of-Lease Bond Dispute Letter →$49 flat fee · You approve it before it is sent · 2 edits included
What Claim Done Delivers
- Formal letter demanding return of the bond, in full or in part
- Citation of the Residential Tenancies Act for your state
- Itemised rebuttal of each claimed deduction
- Reference to entry/exit condition reports and your photos as evidence
- The bond claim and dispute steps for your state
- Escalation pathway to NCAT, QCAT, VCAT, SACAT, the Commissioner for Consumer Protection in Western Australia, or your state's rental bond board
- Emailed to the landlord or agent once you approve it, or a PDF for you to email or post
Everything About End-of-Lease Bond Dispute Letter
How long does the landlord have to return my bond?
It depends on your state, and you do not have to wait for the landlord: either side can lodge a claim for the bond with the bond authority. In New South Wales and Victoria, once a claim is lodged the other side has 14 days to dispute it at the tribunal; if nobody does, the bond is paid out as claimed. In Victoria the rental provider must also start a claim within 14 days of the agreement ending, unless you start one first. If your landlord has not lodged anything, you can lodge your own claim for the full bond.
What if the landlord lodges a claim against my bond?
You'll receive a notice from the bond authority. You can dispute the claim within the timeframe shown. If you and the landlord can't agree, the matter goes to the tribunal or court for your state — NCAT, QCAT, VCAT, SACAT or ACAT, or in Western Australia the Commissioner for Consumer Protection, which decides on written submissions (the Magistrates Court where the Commissioner declines). Our letter creates the paper trail you'll need.
Is "wear and tear" deductible?
No. Fair wear and tear is not deductible from your bond — it's the landlord's cost of doing business. Cleaning, damage beyond normal use, and unpaid rent ARE deductible. Our letter rebuts unreasonable wear-and-tear charges with reference to the entry/exit condition reports.
Do I need photos to dispute the charges?
Photos help but aren't required. Best evidence is the entry condition report (signed at move-in) and the exit condition report (signed at move-out). If you cannot agree, the tribunal decides on the evidence (in Tasmania, the Residential Tenancy Commissioner; in Western Australia, the Commissioner for Consumer Protection or the Magistrates Court).
What if there are multiple tenants on the lease?
The bond is held jointly. Any claim or release usually requires all named tenants to agree (or a tribunal order). Our letter can be sent in your name as one of the joint tenants, but the bond release will need all signatures or a tribunal decision.
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You can review everything before you pay. We don't charge until the very last step.
Start My End-of-Lease Bond Dispute Letter →Don't Let Them Get Away With It.
A few quick questions about what happened. Your End-of-Lease Bond Dispute Letter is drafted in about 5 minutes after payment. No card required until the end.
Start My End-of-Lease Bond Dispute Letter — $49 →