Bond Dispute Letter — Get Your Rental Bond Back.
Demand the return of your rental bond from the landlord or real estate agent. State-specific Residential Tenancies Act, itemised rebuttal of any claimed deductions, and an escalation pathway to your state tenancy tribunal. Flat $79.
When You Need a Bond Dispute Letter
- Landlord or agent is withholding all or part of your bond
- Disputed cleaning, damage, or "wear-and-tear" charges
- You've returned the keys and the exit-inspection has been done
- The 14-day return window has passed with no payout
- Claimed deductions exceed what was actually agreed or evidenced
- Agent has lodged a claim against your bond without proper notice
- No subscription
- Ready within 60 minutes
- All 8 Australian states
- Secure 256-bit encrypted
How This Service Works
Everything you need to know before you start.
Not sure if this is the right service for you?
Contact SupportFrom Evidence to Document in 4 Steps
Tell Us the Tenancy Details
Property address, tenancy dates, bond amount, and what the landlord/agent is claiming.
List the Disputed Charges
For each claimed deduction — what they say vs what actually happened. Reference your photos, condition report, or receipts.
AI Drafts the Letter
Our Legal Oracle drafts a formal demand citing the right Residential Tenancies Act, rebutting each charge, and stating the deadline for payment.
Send to the Landlord/Agent
Download the PDF and email or post to the landlord or agent. Keep proof of delivery for your tribunal application if needed.
What Claim Done Delivers
- Formal letter demanding return of the bond, in full or in part
- Citation of the Residential Tenancies Act for your state
- Itemised rebuttal of each claimed deduction
- Reference to entry/exit condition reports and your photos as evidence
- Statutory return-window reference (typically 14 days)
- Escalation pathway to NCAT, QCAT, VCAT, SAT, SACAT, or your state's rental bond board
- Professional A4 PDF you can email or post to the landlord/agent
Everything About End-of-Lease Bond Dispute Letter
How long does the landlord have to return my bond?
It varies by state, but typically the landlord/agent must lodge a bond-claim form within 7–14 days of the end of the tenancy, and the bond authority releases agreed funds within a few business days. If they make no claim, the bond should be released to you in full.
What if the landlord lodges a claim against my bond?
You'll receive a notice from the bond authority. You can dispute the claim within the timeframe shown. If you and the landlord can't agree, the matter goes to your state tribunal — NCAT, QCAT, VCAT, SAT, SACAT, or ACAT — for a hearing. Our letter creates the paper trail you'll need.
Is "wear and tear" deductible?
No. Fair wear and tear is not deductible from your bond — it's the landlord's cost of doing business. Cleaning, damage beyond normal use, and unpaid rent ARE deductible. Our letter rebuts unreasonable wear-and-tear charges with reference to the entry/exit condition reports.
Do I need photos to dispute the charges?
Photos help but aren't required. Best evidence is the entry condition report (signed at move-in) and the exit condition report (signed at move-out). The bond authority will side with whoever has the better evidence.
What if there are multiple tenants on the lease?
The bond is held jointly. Any claim or release usually requires all named tenants to agree (or a tribunal order). Our letter can be sent in your name as one of the joint tenants, but the bond release will need all signatures or a tribunal decision.
Ready to Get Started?
It takes under 10 minutes. Your End-of-Lease Bond Dispute Letter will be sent within the hour.
Begin Document — $79 →