$29 flat fee · No card required to start · Ready in about 5 minutes
Something next door bothering you: a barking dog, noise, overhanging branches, rubbish, parking, a blocked driveway, smoke or a security camera? A friendly, courteous first letter that explains what is happening and how it affects you, asks for what you would like and offers to talk it over. No legal threats.
6,732 people visited ClaimDone in the past 30 days
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A friendly word now is easier than a feud laterMost problems next door can be fixed once the neighbour knows. A calm, friendly letter says what is happening and what would help, and keeps the door open to a chat. Start now →
What this document does
Explains what is happening, from your answers only, and how it affects you and your household.
Asks, politely and clearly, for what you would like to happen.
Assumes good faith: your neighbour may simply not know, and the letter says so kindly.
No threats: no council, police, lawyers or legal jargon. A friendly or a firm tone, your choice.
Can say you would be open to community mediation, named correctly for your state, if you want it to.
You read it first, then we email it for you or you download it and deliver it yourself.
What we'll ask you
Plain-English questions, one at a time. No legal knowledge needed — if you don't know an answer exactly, your best estimate is fine.
What is the letter about?
What is your neighbour's name? Write it the way you would address them. If you don't know it, write 'The residents' and their street address.
What is their address? It goes at the top of the letter. You can skip this.optional
Tell me what is happening, with days, times or dates where you have them. Rough is fine.
How is it affecting you or your household?optional
What would you like to happen?
Have you already spoken to them about it? If so, when, and what did they say?
How should the letter sound?
If you can not sort it out between you, should the letter say you would be open to community mediation?
Your state or territory — so the letter is dated in your time zone.
Your name and email — so the draft lands in your dashboard and inbox.
From your answers to a finished Neighbour Letter in three steps
1
Answer 9 quick questions
Who it’s about, what happened and what you want. Plain English, one question at a time.
2
We write it, calmly and clearly
Your Friendly Letter to a Neighbour is written from your answers in plain English, in the tone you choose, then formatted as a clean one-page PDF. Usually ready within about five minutes.
3
Review, approve, sent
The draft lands in your dashboard for you to check. Nothing goes to the other party until you approve it — then we email it on your behalf and record the delivery, or you download it and send it yourself. Two free amendments included.
Ready? Start now.
No card required until the end. No account needed to start.
$29 flat fee · You approve it before it is sent · edit it yourself any time, plus 2 redrafts
Nothing is sent until you approve it
Read your full document on your dashboard first. Change the wording yourself or ask for a redraft (unlimited edits, 2 redrafts included), then approve it. Only then is it sent.
Common questions
Everything about the Friendly Letter to a Neighbour
How much does the Neighbour Letter cost?
A flat $29 AUD, including GST. There is no card required to start, no subscription and no hourly rate — you see the full summary of your answers before you pay.
How long does it take?
There are 9 questions, which take a few minutes to answer. You see a full summary of your answers before you pay; your document is drafted once your payment is confirmed.
Is it sent automatically, or do I see it first?
You see it first. The draft lands in your dashboard for review; nothing goes to the other party until you approve it. Once you approve, we email it on your behalf and record the delivery.
What if I need changes?
You read the full Neighbour Letter on your dashboard before anything is sent. You can change the wording yourself or ask for a redraft, with unlimited edits and 2 redrafts included.
Does it work in my state?
Yes, anywhere in Australia. It is an everyday letter in plain Australian English, so it does not cite any law. It is dated in your own time zone.
Will the letter threaten my neighbour?
No. It is a friendly first approach. It says what is happening and what you would like, and offers a chat. It does not mention the council, the police, lawyers or any complaint.
What if I don't know my neighbour's name?
That's fine. Address it to the residents at their street address and the letter opens with 'Dear Neighbour'.
What if the friendly letter does not work?
Claim Done also has two formal letters: the Neighbour Noise & Nuisance Notice ($49), and the Neighbour Dispute Letter ($49) for fences, trees, drainage and boundaries. Both set out the rules for your state.
$29 flat fee · You approve it before it is sent · No card needed to start · Available 24/7
6,732 people visited ClaimDone in the past 30 days
What our clients say
5.09 Google reviews
The team provided helpful support and maintained clear communication throughout the process. Everything was explained in a straightforward way, making the experience easy to follow.
Fabrice L. Google review · November 2026
Really good service with a professional approach and clear communication. The experience was pleasant, and the attention to detail stood out.
Catherina D. Google review · October 2026
The service was professional and the overall experience was smooth. Communication was clear, and everything was handled efficiently.
Ricardo R. Google review · October 2026
Very satisfied with the experience. The process was straightforward, communication was clear, and the support was professional throughout. Highly recommended!
Doris B. Google review · October 2026
Excellent service and a smooth overall experience. The team is professional, helpful, and responsive. Everything was handled efficiently, and the quality of service was impressive.
Dorothy D. Google review · October 2026
Had several contracts that needed reviewing and the service made everything much easier. Documents were handled securely, feedback was clear, and the completed work was delivered promptly.
Linda M. Google review · October 2026
We used the service for a lease review and found the process very straightforward. They handled the paperwork efficiently, highlighted important points and delivered everything when promised.
Audrey M. Google review · October 2026
The debt collection process was handled professionally and efficiently. Communication was clear, documents were managed properly, and we always knew what stage everything was at.
Ashley S. Google review · October 2026
Really impressed with how smoothly they handled our contract review. The documents were organised properly, delivered promptly, and the whole process was explained clearly from start to finish.
Lucille D. Google review · October 2026
The team provided helpful support and maintained clear communication throughout the process. Everything was explained in a straightforward way, making the experience easy to follow.
Fabrice L. Google review · November 2026
Really good service with a professional approach and clear communication. The experience was pleasant, and the attention to detail stood out.
Catherina D. Google review · October 2026
The service was professional and the overall experience was smooth. Communication was clear, and everything was handled efficiently.
Ricardo R. Google review · October 2026
Very satisfied with the experience. The process was straightforward, communication was clear, and the support was professional throughout. Highly recommended!
Doris B. Google review · October 2026
Excellent service and a smooth overall experience. The team is professional, helpful, and responsive. Everything was handled efficiently, and the quality of service was impressive.
Dorothy D. Google review · October 2026
Had several contracts that needed reviewing and the service made everything much easier. Documents were handled securely, feedback was clear, and the completed work was delivered promptly.
Linda M. Google review · October 2026
We used the service for a lease review and found the process very straightforward. They handled the paperwork efficiently, highlighted important points and delivered everything when promised.
Audrey M. Google review · October 2026
The debt collection process was handled professionally and efficiently. Communication was clear, documents were managed properly, and we always knew what stage everything was at.
Ashley S. Google review · October 2026
Really impressed with how smoothly they handled our contract review. The documents were organised properly, delivered promptly, and the whole process was explained clearly from start to finish.
Lucille D. Google review · October 2026
6,732 people visited ClaimDone in the past 30 days
Want your Neighbour Letter drafted for you?
$29 flat, drafted from your answers in about 5 minutes. You read and approve it before anything is sent.