NCAT Application — New South Wales
Claim Done prepares your complete NCAT (NSW Civil and Administrative Tribunal) application — application form, witness statement, and evidence bundle — formatted and ready to submit to the Consumer and Commercial division. $79 flat fee. Delivered within 60 minutes.
Start your NCAT application — $197
What NCAT handles — Consumer and Commercial Division
The NCAT Consumer and Commercial Division is NSW’s primary civil dispute tribunal, handling:
- Unpaid invoices, debts, and breach of contract (up to $30,000)
- Consumer disputes under the Australian Consumer Law — defective goods, services not provided, refunds
- Rental bond disputes, residential tenancy matters
- Property damage and home renovation disputes
- Motor vehicle purchase and repair disputes
NCAT filing fees (2025)
| Claim amount | Standard fee | Concession fee |
|---|---|---|
| Up to $500 | $34 | $17 |
| $501 – $5,000 | $50 | $25 |
| $5,001 – $10,000 | $68 | $34 |
| $10,001 – $20,000 | $85 | $43 |
| $20,001 – $30,000 | $102 | $51 |
Filing fees are paid directly to NCAT — not to Claim Done. The Claim Done fee of $197 covers preparation of your application documents only.
The NCAT process — what to expect
- File online or in person — Applications lodged at onlineregistry.lawlink.nsw.gov.au or any NCAT registry
- NCAT serves the respondent — NCAT sends the respondent a notice with the hearing date
- Hearing scheduled — Typically 4–8 weeks after filing for Consumer and Commercial matters
- Hearing — Informal process before a Tribunal Member; both parties present evidence and argument
- Decision — Made on the day or reserved; orders are enforceable as Magistrates Court judgments
Do you need a lawyer at NCAT?
No. NCAT is specifically designed for self-represented parties. Legal representation in the Consumer and Commercial Division is restricted for claims under $30,000 and requires leave from the Tribunal. A well-prepared application with clear evidence is more important than a lawyer.
Before filing — letter of demand required
NCAT expects evidence that you attempted to resolve the dispute before filing. A letter of demand that has been ignored satisfies this requirement. Claim Done prepares letters of demand for $97 — or go straight to the NCAT application if you have already demanded payment in writing.
What Claim Done prepares for your NCAT application
- Application form — Correctly completed for the Consumer and Commercial Division
- Witness statement — First-person account of events, structured for tribunal submission
- Evidence bundle — Your documents indexed, ordered, and formatted for filing
You file the application and pay the tribunal fee directly to NCAT. Claim Done handles everything else.