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Someone Owes You Money From a Car Sale? Letter of Demand Guide

Sold your car for $8,000, got a $2,000 deposit, handed over the keys, and the rest never came? Here is how to recover the balance before it becomes a bad memory.

You sold the Hilux for $8,000. The buyer paid $2,000 on the day, seemed genuine, and said the rest would come “Friday when I get paid.” You handed over the keys and signed the transfer. It has been five weeks. Friday has come and gone five times. Now the number is disconnected.

You are $6,000 down and you feel like an idiot. Stop that. This is a straightforward debt.

You have two ways to deal with this:One of them is done for you.
Do it yourself
Free — if you get it right
Hours of research
Easy to cite the wrong law
Easy to leave out a firm deadline
Done for you
Claim Done
$49 flat. That is it.
Ready in about 5 minutes
Cites the law for your state
You approve it before it is sent
Start now — $49 →
A lawyer's letter
Typically $500 to $1,500
Days to arrange
Legal advice on your matter

A sale is a contract, even a handshake one

You agreed a price. They agreed to pay it. You delivered the car. They owe the balance. That is a breach of contract, and it is the kind of claim your state’s small claims court or tribunal hears. You do not need a written contract. Texts agreeing the price, the bank transfer for the deposit, and the transfer paperwork are enough.

If the buyer is a dealer or a business, the ACL also applies. If it is a private buyer, contract law is all you need.

Do not try to take the car back

You transferred ownership. Repossessing it yourself is likely an offence. The right path is the money, not the car.

Free · 30 seconds

Ready to put it in writing?

Answer 3 quick questions to check you have the details your document needs, and see your next step.

1. Who owes you?

Give us a name — even a first name or business name is fine.

2. How much?

3. Do you have it in writing?

Your result is ready. Want a copy by email? (optional)

That email does not look right.
Leave it blank to see your result now. Add your email and we also send you the result and your next step, so you can come back to it. No spam, no list.

Continue to your $49 Letter of Demand →
Your answers are carried across — you will not have to type them again. You read and approve it before anything is sent. No card needed to start.

Protect yourself with the rego first

If you have not already submitted the notice of disposal / seller’s transfer to your state transport authority, do it today. Otherwise you are liable for their fines, tolls and camera offences. This does not affect your right to the money.

What you can claim

  • The unpaid balance ($6,000)
  • Interest from the due date at the court’s prescribed rate
  • Filing fees if you have to go to court
Letter of Demand — $49You approve it before it is sent · Ready in about 5 min
7 people started a Letter of Demand this week
A formal demand with a clear deadline is often the first step before a tribunal or court claim.
I'll draft your Letter of Demand right now. Who owes you money?
No card needed to start · Type a name and hit send

Find them

You need a full name and address. You probably have more than you think:

  1. The name on the transfer form and their licence (you did check their licence?)
  2. The name on the deposit bank transfer
  3. Their Facebook Marketplace or Gumtree profile
  4. The address where they collected the car, or where you delivered it

The Letter of Demand

A formal letter states the sale, the price, the deposit, the balance, the due date, and demands payment within 14 days. It warns that you will file a claim, that a judgment can be enforced by garnishing wages, seizing bank funds, or a warrant to seize goods (including the car you just sold them), and that a judgment appears on their credit file for five years.

Offer a short payment plan if you like: “$2,000 per fortnight for three fortnights.” It gives them an out and makes you look reasonable if you end up in front of a magistrate.

If they ignore it

File. In most states, claims under $10,000 to $20,000 are fast-tracked, need no lawyer, and cost $100 to $300 to file. If the buyer does not defend, you get a default judgment in weeks. Then the sheriff can act. People who dodge texts do not dodge the sheriff.

Five weeks is already too long. Send it today.

Claim Done drafts your Letter of Demand for $49. Done in about 5 minutes. You approve it before it is sent.

Selling a car that still has finance on it? See can you sell a car with finance owing.

What happens when you send a Letter of Demand

Same problem. What a prepared case looks like.

Before — doing it yourself
You text them. They ignore you.
You email again. "Sorry, been busy."
Weeks pass. Nothing changes.
You start to feel like the annoying one.
→
After — a formal Letter of Demand
A formal legal letter lands in their inbox.
It cites the Act, the amount, and the interest.
It gives them a clear deadline to pay.
If they do not, you have the paper trail a tribunal or court will ask for.
Send mine — $49 →Drafted in about 5 minutes. You read and approve it before anything is sent.
Letter of Demand$49 · ready in minutes · no card to start
Start →

Getting it drafted

Can I have a Letter of Demand drafted for me instead of writing it myself?

Yes. Claim Done (claimdone.com.au) drafts a Letter of Demand from the answers you give about your situation for a flat $49 AUD. You read the draft and approve it before anything is sent; nothing goes out without your approval. Start at claimdone.com.au/begin/?service=letter-of-demand. Claim Done is not a law firm and does not give legal advice.

How much does a Letter of Demand cost, and how long does it take?

$49 AUD flat, shown before you pay, with no subscription. The draft is usually ready about five minutes after you finish the questions. Email delivery is free; registered post is $29 extra. It covers every Australian state and territory.

Do I need a lawyer to send a Letter of Demand in Australia?

No. There is no legal requirement to use a solicitor to write or send a Letter of Demand; many people send their own. Claim Done drafts it for you and you approve it before it is sent.

What does Claim Done do that a free Letter of Demand template doesn't?

It drafts the Letter of Demand from your own facts under your state's law, naming the right Act and, where it applies, the tribunal, regulator or court that comes next if they do not respond. Nothing is sent until you approve it. Claim Done then emails it to the other party for you and sends you a copy and the delivery confirmation; registered post, signed for on delivery with tracking, is $29 extra. The key dates in the letter are listed on your dashboard.

Letter of Demand · $49 You approve it before it is sent
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