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Builders and building defects: tribunal decisions explained

Last updated · Reviewed by the Claim Done team · Not legal advice

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Unfinished jobs, defective work, builders who walked off and owners who would not pay. These are the home-building decisions from the tribunals in every state, summarised in plain English.

SAT · 14 Jul 2026Builder ordered to fix mortar, mould and render, but owner’s delay damages claim dismissed (SAT, 2026)A home owner who refused to accept that his new house was finished took a list of defects and a claim for delay damages against WA Country Builders Pty Ltd. The tribunal…SAT · 25 Sep 2026Homeowners’ building delay claim dismissed after they brought in their own electrician (SAT, 2026)Homeowners whose new house ran well over time settled with their builder at a tribunal mediation, then hired their own electrician without telling the builder, and the builder ended the deal. The…QCAT · 30 Sep 2026Builder owed no duty to cover owners’ pure economic loss from defects claimed 13.5 years on (QCAT, 2026)Homeowners sued their builder in negligence for about $278,000 to $285,000 in repair costs, 13.5 years after their house was finished. On a preliminary question, the tribunal declared the builder did not…QCAT · 2 Oct 2026 · $8,880Plumber without builder’s licence ordered to repay $8,000 for steel beam job that never went ahead (QCAT, 2026)Home owners paid $8,000 to a tradesperson who agreed to supply and install a structural steel beam, but the job was put on hold and then cancelled before any work was done.…NCAT · 30 Sep 2026$12,055 order against a builder overturned because he never knew about the hearing (NCAT, 2026)A homeowner won a $12,055 order against a builder at a hearing the builder did not attend, after the papers went only to a PO Box the builder was no longer checking.…NCAT · 30 Sep 2026Appeal dismissed, but tribunal confirms electrician is not the builder named in a 2021 order (NCAT, 2026)An electrician's licence renewal was blocked because of a 2021 tribunal order against a builder whose name used the same two given names in reverse order. The Appeal Panel dismissed his appeal…SAT · 8 Oct 2026 · $141,404Builder ordered to pay $141,404 after not fixing rust spots on strata apartment walls (SAT, 2026)A builder was ordered by the Building Commissioner to fix rust spots coming through the painted render of two strata apartment buildings, but did not do the work in time. The tribunal…
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What happens when you put the builder on formal notice

Same problem. What a prepared case looks like.

Before — doing it yourself
You text them. "I'll be there next week."
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Can I have a Building Dispute Pack: Notice, Regulator Complaint and Evidence Schedule drafted for me instead of writing it myself?

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Do I need a lawyer to send a Building Dispute Pack: Notice, Regulator Complaint and Evidence Schedule in Australia?

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