Which tribunal do I use for my claim?

NCAT (NSW), VCAT (VIC), QCAT (QLD), SAT (WA), SACAT (SA), ACAT (ACT), NTCAT (NT). The tribunal depends on your state, the type of dispute, and the claim amount. Claim Done's AI determines the correct tribunal automatically.

How much does a tribunal application cost?

Claim Done charges $79 for a complete tribunal application including application form, witness statement, and evidence bundle. Tribunal filing fees (paid directly to the tribunal) range from $30 to $200 depending on the claim amount and state.

Do I need a lawyer for a tribunal?

No. Australian civil and administrative tribunals are designed to be accessible without legal representation. In most tribunals, legal representation is restricted or requires leave.

What can I claim at a tribunal?

Common claims include unpaid rent, bond disputes, faulty goods, consumer rights breaches, unpaid invoices, property damage, and service disputes. Claim limits vary by state and tribunal division.

How to File a QCAT Application in Queensland | Claim Done

How to File a QCAT Application in Queensland

The Queensland Civil and Administrative Tribunal (QCAT) handles minor civil disputes up to $25,000 — including consumer complaints, unpaid invoices, and commercial disputes — without formal court proceedings. This guide explains the exact QCAT filing process.

Get your QCAT application prepared — $197

Before you file — send a letter of demand

QCAT requires applicants to have made a genuine attempt to resolve the dispute before filing. Your letter of demand is the evidence of this. Without a letter of demand or similar attempt, QCAT may refer the matter to mediation first, adding delay.

QCAT Minor Civil Disputes — what it covers

Consumer disputes under the Australian Consumer Law (goods and services up to $25,000)
Debt and money claims up to $25,000
Property damage disputes
Motor vehicle disputes
Residential tenancy disputes (no upper limit for tenancy matters)

How to file your QCAT application — step by step

Step 1: Determine if QCAT has jurisdiction

QCAT Minor Civil Disputes jurisdiction: up to $25,000 for most claims. For tenancy matters there is no monetary limit. For claims over $25,000, consider the Queensland Magistrates Court instead.

Step 2: Complete Form 2 — Minor Civil Dispute Application

Download Form 2 from qcat.qld.gov.au. You will need to state:

Full details of both parties (applicant and respondent)
The type of dispute (consumer dispute, debt, property damage etc.)
Amount claimed and brief statement of facts
The remedy or outcome you are seeking

Step 3: Attach supporting documents

Attach your letter of demand, the contract or invoice, key correspondence, and any photos or quotes. Documents should be clearly labelled.

Step 4: Pay the filing fee

QCAT filing fees for Minor Civil Disputes range from $29.80 to $320.40 depending on the claim amount. Fees are paid to QCAT at lodgement. Concession rates apply.

Step 5: Lodge the application

Applications can be lodged online at qcat.qld.gov.au, by post, or in person at a QCAT registry. A case number and hearing notice will be issued.

Step 6: Serve the respondent

You must serve a copy of the application and all attached documents on the respondent. Service by email is generally permitted if the respondent has previously used email in the dispute. File your proof of service with QCAT.

Step 7: Attend a compulsory conference or hearing

QCAT often schedules a compulsory conference first — a conciliation session where a QCAT conciliator helps the parties reach agreement. If unresolved, a formal hearing is scheduled. Bring all original documents.

Legal representation at QCAT

Lawyers are generally not permitted in QCAT Minor Civil Disputes without the Tribunal’s leave. This levels the playing field — a well-documented application from a self-represented party has the same standing as one from a business with legal support.

How Claim Done helps

Claim Done prepares your complete QCAT Minor Civil Dispute application — the application form, statement of facts, and evidence summary — ready for lodgement. $79 flat fee.