Know Your Rights.
Then Use Them.
Plain-English guides to Australian law — bonds, tradies, tribunals, consumer rights, and more. Written so you can actually act on them.
How to Review an NDIS Subcontractor Agreement Before You Sign
An NDIS provider sent you a subcontractor agreement to sign. Before you do, make sure it does not lock you into unfair terms.
Read Guide →NDIS Worker Unfairly Dismissed? Your Rights and the 21-Day Deadline
Fired from your NDIS support worker role? You may have been unfairly dismissed. But you only have 21 days to act.
Read Guide →NDIS Provider Delivered Poor Quality Services? How to Complain and Get a Refund
Your NDIS provider delivered substandard services, missed appointments, or sent unqualified workers. Here is how to complain and get your money back.
Read Guide →NDIS Service Agreement Template: What Participants and Providers Should Include
A written NDIS service agreement is recommended, and mandatory only for specialist disability accommodation (SDA) supports. Here is what it should include…
Read Guide →NDIS Plan Manager Not Releasing Funds? Your Rights Explained
Your NDIS plan manager is holding up payments to your providers or not processing your claims. Here is what you can do…
Read Guide →NDIS Subcontractor Agreement: Why Every Support Worker Needs One
Working as an NDIS support worker through a provider? Without a written agreement, you have no protection when things go wrong.
Read Guide →NDIS Provider Won’t Pay Your Invoice? How to Recover the Money
Provided NDIS services and the provider or plan manager won't pay your invoice? Here is the step-by-step process to get paid.
Read Guide →How to Get a Contract Reviewed Before You Sign
About to sign a lease, employment contract or business agreement? Get a plain-English review of the clauses that matter first, usually ready…
Read Guide →Need a Service Agreement for Your Business? What to Include
Providing services without a written agreement? You are one unhappy client away from a disaster. Here is what your agreement needs.
Read Guide →Unfairly Dismissed? You Have 21 Days to Act — Here’s What to Do
Lost your job unfairly? The Fair Work Commission gives you exactly 21 days to file. Do not waste them.
Read Guide →Reading About It Is Step One.
When you're ready to take action, Claim Done drafts your documents and helps you send them. Not a law firm; not legal advice.
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