NDIS Subcontractor Agreement: Why Every Support Worker Needs One

You are a support worker, therapist, or allied health professional delivering NDIS services through a registered provider. They found you the participants. You do the work. They handle the billing.

But what happens when they do not pay you? Or when they change your rate without notice? Or when a participant makes a complaint and the provider throws you under the bus?

Without a written Subcontractor Agreement, you have almost no protection.

What goes wrong without one

• Late or missing payments — no agreed payment terms means no enforceable timeline
• Rate changes — provider drops your rate from $55/hr to $48/hr with no notice
• Sham contracting risk — the ATO may classify you as an employee, leaving the provider liable for super and PAYG
• No cancellation policy — participant cancels last minute, provider refuses to pay you
• Insurance gaps — who carries the professional indemnity and public liability?
• IP and client ownership — can you take “your” participants if you leave?

What your agreement should cover

• Services and scope — exactly what you will deliver (personal care, community access, SIL, therapy)
• NDIS price guide compliance — rates must not exceed the NDIS Price Guide caps
• Payment terms — when invoices are due, what happens if they pay late
• Cancellation policy — aligned with NDIS cancellation rules (provider-level and participant-level)
• Insurance requirements — who holds what cover
• NDIS worker screening — confirmation of clearances
• Termination — notice period, transition of participants
• How the arrangement works — clauses that record control, substitution and payment by result; how the work is actually done still decides contractor status

Get yours drafted

Claim Done drafts your Contractor Agreement for $49. Tell us about your arrangement — the services, rates, and terms — and we draft a plain-English agreement covering payment, cancellation and insurance, plus clauses that record how the arrangement works; how the work is actually done still decides contractor status. Done in about 5 minutes.