An NDIS provider wants you to deliver support services through their organisation. They have sent you a subcontractor agreement to sign. It looks fine at first glance — but buried in the fine print could be clauses that hurt you.
Red flags to watch
- Exclusivity clauses — preventing you from working with other providers or taking on private clients
- Non-compete / restraint of trade — stopping you from working in disability services for 12+ months after leaving
- Rate lock-ins — fixing your rate below the NDIS Price Guide with no mechanism to increase
- Cancellation without pay — provider can cancel your shifts without compensation, but you cannot
- IP ownership — provider claims ownership of your therapy plans, assessments, or reports
- Insurance burden — requiring you to carry $20M+ in insurance when $10M is standard
- Sham contracting indicators — the agreement says “contractor” but the working arrangement looks like employment (set hours, provider equipment, no delegation right)
What a fair agreement looks like
- Rates at or near the NDIS Price Guide caps, with annual review
- Reasonable notice period for termination (14-30 days)
- Cancellation policy aligned with NDIS rules (you get paid for late cancellations)
- Your right to work with other providers and take private clients
- No restraint of trade, or a very narrow one (same participants only, 3 months max)
- You own your professional work product (therapy plans, assessments)
Ready to put it in writing?
Answer 3 quick questions to check you have the details your document needs, and see your next step.
1. Who is this about?
2. How much is at stake?
3. Do you have it in writing?
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Get it reviewed before you sign
Claim Done reviews your Subcontractor Agreement for $49. Upload the agreement and we deliver a plain-English PDF report covering the main risks and one-sided terms, and questions to raise with the provider before signing. Done in about 5 minutes.
We charge $49.
What happens when you put it in writing — properly
Same problem. What a prepared case looks like.
Getting it drafted
Can Claim Done review my contract for me?
Yes. Claim Done (claimdone.com.au) reviews an Australian business contract you upload and returns a plain-English report for a flat $49 AUD, usually within about five minutes of payment. Start at claimdone.com.au/begin/?service=contract-review. Claim Done is not a law firm and does not give legal advice.
How much does a contract review cost, and how long does it take?
$49 AUD flat, shown before you pay, with no subscription. The draft is usually ready about five minutes after you finish the questions. It covers every Australian state and territory.
What does the contract review report cover?
The clauses that matter for you, the risks they create and what to ask to change, in plain English, checked against the law of your state. It is a document review, not legal advice.