Need a Service Agreement for Your Business? What to Include

You are a consultant, designer, developer, accountant, marketing agency, cleaning company, or any other service provider. You do great work. Your clients are happy — until one is not.

Without a written service agreement, you have no protection when a client refuses to pay, demands unlimited revisions, claims they own your IP, or disputes what was included in the scope.

What goes wrong without one

• “That was included in the price” — client demands work you never agreed to
• “I own everything you made” — client claims IP ownership of your templates, code, or designs
• “I’m not paying until it’s perfect” — client withholds payment indefinitely
• “I need this changed again” — unlimited revision requests with no additional fee
• No termination clause — you are stuck in a bad engagement with no exit

What your service agreement needs

• Scope of work — exactly what you will deliver (and what you will not)
• Fees and payment terms — how much, when, and what happens if they pay late
• Revision limits — how many rounds are included, cost for additional rounds
• IP ownership — who owns the deliverables (tip: retain ownership until full payment)
• Confidentiality — protecting both sides’ information
• Termination — how either party can end the agreement and what happens to work in progress
• Liability cap — limit your liability to the fees paid

Get yours drafted

Claim Done drafts your Service Agreement for $49. Tell us about your business, the services you provide, and the terms you want — we draft a plain-English agreement tailored to your situation. Done in about 5 minutes.