Know Your Rights.
Then Use Them.
Plain-English guides to Australian law — bonds, tradies, tribunals, consumer rights, and more. Written so you can actually act on them.
How to Make a Complaint About a Hospital, Doctor or Dentist in Your State
Raise it with the provider in writing first, then lodge with your state or territory's health complaints body. Here is each body, its official page, its published time limit and what it…
Read Guide →How to Complain About Your Bank, Lender or Super Fund, and When AFCA Can Help
Complain to the firm first and it must give a final answer within 30 days, 45 for super and 21 for hardship…
Read Guide →What Happens at an NCAT Hearing: Conciliation and Hearing on the Same Day, Who Is There, How Long It Takes and What to Bring
NCAT consumer and tenancy claims are first listed for conciliation and hearing on the same day, so your case can be settled…
Read Guide →Which Tribunal Hears Your Claim? Limits and Fees in Every State and Territory, as at 1 July 2026
Five tribunals and three Magistrates Courts hear small money claims in Australia, with limits from $10,000 to $100,000 and standard individual filing…
Read Guide →QCAT Minor Civil Disputes: What They Cover Up to $25,000, How the Process Works and Which Form to Use
A QCAT minor civil dispute covers debts and consumer or trader claims up to $25,000, plus tenancy, fence and vehicle damage disputes.…
Read Guide →VCAT Civil Claims List and Small Claims: What It Hears, the $15,000 Line and Whether Lawyers Can Appear
VCAT's Civil Claims List hears Victoria's goods and services disputes, and a small claim is one worth $15,000 or less. Here is…
Read Guide →NCAT Consumer and Commercial Division: What It Hears, the $100,000 Limit, and When Your Claim Belongs in the Local Court
NCAT's Consumer and Commercial Division hears consumer claims up to $100,000, along with tenancy, strata, home building, retail lease and fence disputes.…
Read Guide →VCAT Application Form Online: myVCAT, Which List It Goes In, What to Upload and Serving It Yourself
The VCAT application form for a goods and services dispute is completed online through myVCAT, and you serve it on the respondent…
Read Guide →NCAT Application Form: Which Form or Online Option for Consumer, Tenancy and Fence Claims
NCAT Online Services covers every Consumer and Commercial Division case type, so consumer, tenancy and fence claims can all be lodged online…
Read Guide →QCAT Forms Explained: Form 1 to Apply, Form 7 to Respond, Form 9 for Service, and Where to Lodge
Form 1 starts a consumer or trader claim at QCAT, Form 7 is the response form for minor debt claims only, and…
Read Guide →Reading About It Is Step One.
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