Know Your Rights.
Then Use Them.
Plain-English guides to Australian law — bonds, tradies, tribunals, consumer rights, and more. Written so you can actually act on them.
NDAs for Real Estate Agencies: Off-Market Listings, Rent Roll Sales and Offshore Admin
Real estate agencies now hold identity documents on both sides of every sale, and many have lost the small business privacy exemption without noticing. Here is when an agency needs a non-disclosure…
Read Guide →Your Gym Moved You to a Dearer Club and Raised the Price? What NCAT Just Found
NCAT has found Anytime Fitness' marketing about using any club misleading after a member's transfer pushed his weekly rate up by about…
Read Guide →Debt Collector Chasing You for a Car Accident That Wasn’t Your Fault? How to Dispute It in Writing
An 81-year-old Queenslander was chased for $1,395 by an insurer's debt collector over a crash she did not cause. The same collector…
Read Guide →Guest Threw a Party in Your Airbnb: The 14-Day Window, the Evidence Pack and the Demand Letter
Two guests booked, thirty turned up, the neighbours called the police at 2am, and you're left with a $2,500 clean, a broken…
Read Guide →AirCover Denied or Paid a Fraction? How Australian Hosts Actually Recover Guest Damage
You lodged in the Resolution Centre, uploaded the photos, and Airbnb offered $180 against a $2,900 repair bill, or nothing at all.…
Read Guide →Can I Work for a Competitor? What a Restraint Clause Can and Can’t Stop You Doing
You have an offer from a rival and a clause in your contract that seems to say no. Non-compete, non-solicit, non-poach and…
Read Guide →Got a Non-Compete Letter From Your Old Boss? Is It Enforceable, and How to Respond
A lawyer's letter says you're in breach of a 12-month restraint, demands you resign from your new job, and threatens an injunction…
Read Guide →Back-Billed for 2 Years of Electricity? The 9-Month Rule (4 Months in Victoria, 12 in Western Australia)
A $3,400 "adjustment" for power you used two years ago, because the retailer never read the meter, lost your account, or billed…
Read Guide →Electricity Bill Doubled? How to Force a Bill Review and Meter Test (and Stop Disconnection While You Dispute It)
Same house, same habits, twice the bill. The retailer says "usage" and the call centre offers a payment plan. The energy rules…
Read Guide →DoorDash or Menulog Cut You Off? What the Deactivation Code Says Platforms Must Do Before Deactivating You
Delivery couriers get deactivated for late-delivery rates, "suspicious activity", a restaurant complaint or a failed selfie check, usually with no warning and…
Read Guide →Reading About It Is Step One.
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