02 8880 1347
← Legal Guides Published

Small Claims Court Queensland: how to make a small claim at QCAT (up to $25,000)

Start your Tribunal Application — $97 →A few taps to start · you see the price before you pay · Private & encrypted

Queensland has no court called the small claims court. Small claims are heard by QCAT, the Queensland Civil and Administrative Tribunal, as “minor civil disputes”, and the limit is $25,000. You apply on a QCAT form, pay a fee of $96.30 to $405.60 depending on the amount, give the other side a copy, and attend a mediation or hearing without a lawyer.

This page covers what counts as a small claim in Queensland, what it costs, each step, how long it takes and what happens if the other side still does not pay. It is general information, not legal advice.

QCAT’s form says an application that does not give proper reasons may be dismissed. Tell us what happened in your own words. We set it out the way the tribunal asks.
Where are you up to?
Pick the closest one and we’ll start the right document for you. You see the price and approve it before anything is sent.
Not ready yet? Get the free checklist for your stage
A one-page checklist by email, with the official links for your tribunal.

Is there a small claims court in Queensland?

Not by that name. The Small Claims Tribunal heard these disputes until 1 December 2009, when QCAT took over. A search for “small claims court Queensland”, “small claims tribunal” or “small claims Brisbane” now leads to the same place: a minor civil dispute application at QCAT.

You do not have to travel to Brisbane. You can lodge at the QCAT registry at 259 Queen Street, Brisbane, or at your local Magistrates Court, and QCAT says hearings are held in Brisbane, “at a Magistrates Court or other appropriate venue in regional Queensland, or by telephone or video conference.”

What counts as a small claim (minor civil dispute)

QCAT’s fees page lists what minor civil disputes include:

  • claims to recover a debt or a fixed sum of money (a “minor debt”);
  • claims arising out of a contract between a consumer and a trader, or between two traders;
  • claims for damage to property in relation to a vehicle;
  • residential tenancy disputes;
  • dividing fence disputes.

The two that most people mean by “small claim” are the minor debt and the consumer and trader dispute. They use different forms and run on different rules, so pick the right one before you start.

Minor debt: someone owes you a fixed or agreed amount

QCAT says a minor debt claim is for “an agreed and fixed amount of money” up to $25,000, excluding interest. Examples QCAT gives: loans not repaid, IOUs, an unpaid invoice or account, dishonoured cheques, and work done or goods supplied when the cost was agreed beforehand. Anyone can apply, including a business or a company. The agreement must have been made no more than 6 years ago.

Consumer and trader dispute: you paid for goods or services and something went wrong

This is a dispute “arising out of a contract between a consumer and a trader (which may be a person or a company) or between two traders, for the supply of goods and/or services valued up to and including $25,000.” A faulty product, a job done badly, or a service you paid for and did not get belongs here, not in a minor debt claim.

What QCAT will not take as a minor debt

QCAT says a minor debt application cannot be made where there was no previous agreement for the money to be paid, and it lists these as outside a minor debt claim: unpaid wages covered by the Fair Work Act, a claim against a builder for losses from residential building work, and a dispute about a bond held by the Residential Tenancies Authority.

Free · 30 seconds

Ready to put it in writing?

Answer 3 quick questions to check you have the details your document needs, and see your next step.

1. Who is the other party?

Give us a name — even a first name or business name is fine.

2. How much is at stake?

3. Do you have it in writing?

Your result is ready. Want a copy by email? (optional)

That email does not look right.
Leave it blank to see your result now. Add your email and we also send you the result and your next step, so you can come back to it. No spam, no list.

Continue to your $97 Tribunal Application →
Your answers are carried across — you will not have to type them again. You read and confirm it before it is final. Nothing is sent to anyone else. No card needed to start.

The $25,000 limit, and what to do above it

The Act sets the amount at $25,000. If you are owed more, QCAT says you “may choose to reduce the claim to $25,000 to lodge it with QCAT.” Otherwise the claim goes to a court:

  • up to $150,000: Magistrates Court;
  • between $150,000 and $750,000: District Court;
  • over $750,000: Supreme Court.

What it costs

QCAT’s application fees for minor civil disputes, from 1 July 2026:

Amount you are claiming Application fee
Not more than $1,000 $96.30
More than $1,000 but not more than $10,000 $164.30
More than $10,000 $405.60
No amount claimed $119.00

QCAT can waive the fee for financial hardship. Its criteria include being on a full Centrelink or Veterans’ Affairs pension or benefit at the maximum rate, being under 18, or having a grant of legal aid. Businesses and corporations are not eligible. You apply on Form 49. For more detail see QCAT fees in 2026.

If you win a debt claim, the costs QCAT can order the other side to pay are narrow: your application fee, a fee for filing electronically, a bailiff’s service fee and a business name or company search fee. In other minor civil disputes QCAT may order the respondent to pay your application fee. You do not get your time or a lawyer’s bill back.

Small claims in Queensland, step by step

  1. Ask in writing first. A letter of demand sets out what is owed, why, and a date to pay by. It gives the other side a clear last date to pay, and if they do not, the letter and the lack of a reply go in with your application.
  2. Choose the form. Form 3 for a minor debt; Form 1 for a consumer and trader dispute or property damage caused by a vehicle. Form 3 can be completed and lodged online, and QCAT’s QCase portal takes minor civil dispute applications. See the QCAT forms guide.
  3. Name the other side exactly. For a company or business, QCAT’s form says you must include the correct ABN or ACN, and warns: “If you do not correctly name a party you may not be able to enforce any order made against them.”
  4. Set out the claim and attach your documents. The amount, the date it fell due, and why it is owed, with the agreement, invoices, receipts and messages. Form 3 warns that an application without this “may be dismissed.”
  5. Lodge and pay the fee. At the Brisbane registry, at your local Magistrates Court, or online.
  6. Serve it. In these claims QCAT does not give the respondent your application; you do. A consumer and trader application must be served within 7 days of lodging. A minor debt application must be served personally, by you or by a bailiff or process server, within 90 days. Then file Form 9, the affidavit of service.
  7. Wait for the response. In a minor debt claim the respondent has 28 days to file Form 7. If they do not, you can ask for a decision by default on Form 6, made on the papers with no hearing. In consumer and trader disputes no response is required and the matter goes to a hearing.
  8. Mediation and hearing. QCAT says a debt claim under $1,500 is listed straight for a hearing; above that it goes to mediation first and to a hearing if it does not settle. The applicant must attend, or QCAT may dismiss the application.

Do you need a lawyer?

No, and you usually cannot bring one to speak for you. QCAT says “all parties involved in a matter before QCAT are expected to appear and represent themselves.” You can get legal advice and help preparing without anyone’s permission; you need QCAT’s leave only for someone to appear on your behalf, and it is given only where the interests of justice require it. A company appears through an officer or employee. You can bring a support person, who cannot speak for you.

Tribunal Application — $97You review it first · Nothing is sent to anyone else · Ready in about 5 min
6,748 people visited ClaimDone in the past 30 days
Set out your claim clearly, in order, with the right legislation. Get the paperwork right.
I'll draft your Tribunal Application right now. Who are you taking to tribunal?
No card needed to start · Type a name and hit send

How long does a small claim take in Queensland?

Longer than most people expect. QCAT publishes the time within which about three quarters of matters are finalised. As at 16 March 2026 that was 51 weeks for minor debt disputes and 53 weeks for consumer and trader disputes. A quarter of matters take longer.

That is the strongest reason to try a firm written demand before you lodge: a letter that gets you paid in a fortnight beats an order that arrives in a year.

If you win and they still do not pay

QCAT does not collect the money. Enforcement is done through the courts. For a minor civil dispute you file a copy of the QCAT order at the Magistrates Court with an affidavit confirming what has not been paid. QCAT says it is free to file, and once filed the decision is treated as an order of the court. You have six years to enforce it. See how to enforce a tribunal order.

If you lose

You need the appeal tribunal’s leave to appeal a minor civil dispute decision, and the application for leave must be filed within 28 days. The appeal fee is $405.60, or $811.30 where more than $10,000 was claimed. If you missed the hearing with a reasonable excuse, an application to reopen must be lodged within 28 days of being given notice of the decision.

Where Claim Done fits

Claim Done writes the two documents most Queensland small claims start with. The Letter of Demand is $49: you answer a few questions, read the letter and approve it before it goes anywhere. If they still do not pay, the Tribunal Application drafts your claim from your answers: the claim text for QCAT’s form from $49, or the full application pack for $97. Claim Done does not lodge the application or serve it; you do that yourself, and QCAT registry staff cannot tell you how to word it.

Start your QCAT application

Claiming for damage to your car? Start with what to put in a letter of demand for a car accident, and who to send it to.

Frequently asked questions

Is there a small claims court in Queensland?

Not by that name. Small claims in Queensland are minor civil disputes heard by QCAT, the Queensland Civil and Administrative Tribunal, which replaced the Small Claims Tribunal on 1 December 2009.

What is the small claims limit in Queensland?

$25,000. For a minor debt the limit excludes interest. If you are owed more, you can reduce your claim to $25,000 to stay in QCAT, or claim in the Magistrates Court, which takes claims up to $150,000.

How much does it cost to make a small claim at QCAT?

From 1 July 2026 the application fee is $96.30 for a claim of not more than $1,000, $164.30 for more than $1,000 up to $10,000, and $405.60 above $10,000. QCAT can waive the fee for financial hardship on Form 49.

Can I make a small claim in Brisbane or do I lodge locally?

Either. You can lodge at the QCAT registry at 259 Queen Street, Brisbane, at your local Magistrates Court, or online. Hearings are held in Brisbane, at Magistrates Courts in regional Queensland, or by phone or video.

How long does a QCAT small claim take?

As at 16 March 2026, QCAT reported that about three quarters of minor debt disputes were finalised within 51 weeks and consumer and trader disputes within 53 weeks.

Do I need a lawyer for a small claim in Queensland?

No. Parties are expected to represent themselves, and a lawyer can appear for you only with QCAT’s leave. You can still get legal advice and help preparing your case.

What if the other side ignores my QCAT application?

In a minor debt claim, if no response is filed within 28 days of service you can ask for a decision by default on Form 6, made on the papers without a hearing. In other minor civil disputes the matter goes to a hearing and can be decided in their absence.

Can I claim against someone who lives in another state?

For a minor debt, QCAT says you can still apply if the agreement was initiated in Queensland. An application served outside Queensland must have a SEPA Form 1 notice attached.

General information about QCAT’s process, checked against QCAT’s website, its forms and the QCAT Act in November 2026. It is not legal advice.

What changes when your case is properly prepared

Same problem. What a prepared case looks like.

Before — doing it yourself
You turn up with a folder of texts.
You are not sure which law applies.
The member asks what orders you want. You freeze.
You are not sure which documents the member needs to see.
→
After — a formal Tribunal Application
Your Tribunal Application is structured the way the tribunal reads it.
The right legislation, the right orders, the right evidence.
The member can follow your case quickly.
You walk in knowing what you are asking for and why.
Start mine — $97 →Drafted in about 5 minutes. You read and confirm it before it is final. Nothing is sent to anyone else.
Tribunal Application$97 · ready in minutes · no card to start
Start →

Getting it drafted

Can I have a Tribunal Application drafted for me instead of writing it myself?

Yes. Claim Done (claimdone.com.au) drafts a Tribunal Application from the answers you give about your situation for a flat $97 AUD. You read and confirm the draft, then the final PDF is emailed to you. Start at claimdone.com.au/begin/?service=tribunal-application. Claim Done is not a law firm and does not give legal advice.

How much does a Tribunal Application cost, and how long does it take?

$97 AUD flat, shown before you pay, with no subscription. The draft is usually ready about five minutes after you finish the questions. It covers every Australian state and territory.

Does Claim Done lodge the application with the tribunal or court?

No. Claim Done drafts the documents; you lodge them yourself and pay the tribunal's or court's own filing fee directly to it. The draft names the right tribunal or court and Act for your state.

What does Claim Done do that a free tribunal application template doesn't?

It sets out your claim to match your state's tribunal or court application (for a New South Wales debt, a Local Court statement of claim) under the right Act, with a witness statement drafted from your account (in New South Wales, the outline NCAT requires) and the documents you mention referred to as numbered exhibits. You read every word, change it or ask for a redraft (two are included), then lodge it yourself.

What our clients say

5.09 Google reviews
The team provided helpful support and maintained clear communication throughout the process. Everything was explained in a straightforward way, making the experience easy to follow.
Fabrice L. Google review · November 2026
Really good service with a professional approach and clear communication. The experience was pleasant, and the attention to detail stood out.
Catherina D. Google review · October 2026
The service was professional and the overall experience was smooth. Communication was clear, and everything was handled efficiently.
Ricardo R. Google review · October 2026
Very satisfied with the experience. The process was straightforward, communication was clear, and the support was professional throughout. Highly recommended!
Doris B. Google review · October 2026
Excellent service and a smooth overall experience. The team is professional, helpful, and responsive. Everything was handled efficiently, and the quality of service was impressive.
Dorothy D. Google review · October 2026
Had several contracts that needed reviewing and the service made everything much easier. Documents were handled securely, feedback was clear, and the completed work was delivered promptly.
Linda M. Google review · October 2026
We used the service for a lease review and found the process very straightforward. They handled the paperwork efficiently, highlighted important points and delivered everything when promised.
Audrey M. Google review · October 2026
The debt collection process was handled professionally and efficiently. Communication was clear, documents were managed properly, and we always knew what stage everything was at.
Ashley S. Google review · October 2026
Really impressed with how smoothly they handled our contract review. The documents were organised properly, delivered promptly, and the whole process was explained clearly from start to finish.
Lucille D. Google review · October 2026
Tribunal Application · $97 You review it first · Nothing is sent to anyone else
Start My Claim →