If you were injured at work, or became ill because of your work, in the ACT, WorkSafe ACT regulates the scheme and your employer's insurer decides the claim. These are the steps and time limits from the official sources.
What to do, step by step
- Tell your employer as soon as possible. Your employer must tell its insurer within 48 hours.
- If you are off work for 7 days or more, give the claim form and a Certificate of Capacity within 7 days.
- The insurer decides within 28 days (WorkSafe ACT).
Injured on the way to or from work?
In the ACT, WorkSafe ACT says a claim may be made if a worker is injured travelling to or from the workplace.
Free official help
- WorkSafe ACT: 13 22 81
- Legal Aid ACT: 1300 654 314
Find the right lawyer to speak with
Answer a few quick questions. We send you the name and contact details of a law firm that handles this kind of claim in the ACT, so you can choose to speak with them.
Getting the name of the right firm is free. We do not charge you, and we do not take a fee from the law firm.
General information, not legal advice. Claim Done is not a law firm. Checked against the official sources below on 22 October 2026. If you need an interpreter, call TIS National on 131 450.
Official sources
- WorkSafe ACT: Making a claim
- ACT MAIC: Who is eligible for the MAI scheme
- ACT MAIC: How to apply for support