To negotiate rent, write to your landlord or property manager before the new rent starts and ask for something specific: a smaller increase, no increase, a lower rent, or a longer lease at today’s rent. Back the request with facts they can check, such as how long you have rented, your payment record and what similar homes nearby rent for. The landlord does not have to agree, but a clear, polite letter gives them a reason to say yes, and if they do, get it in writing.
Claim Done drafts a rent negotiation letter from your answers for a flat A$29. It is a polite request that makes your case with your own facts, for a home or for shop, office and other business premises.
When negotiating makes sense
Negotiation is a request between two parties who both want the tenancy to continue. It fits when an increase notice is higher than you hoped, when your lease is up for renewal, or when similar places nearby now rent for less.
Timing matters. In New South Wales, the government page says that before the new rent amount starts you can compare rents and negotiate with the landlord to reduce the increase or withdraw it altogether. Consumer Affairs Victoria likewise says that if you think a new rent is above the market range, you should try to negotiate with your landlord first. In South Australia, the rent can also be reduced if the landlord and tenant both agree.
If you believe an increase breaks the rules, for example it came too soon or without proper written notice, a negotiation letter is the wrong tool. That is a dispute, and Claim Done has a separate document for it.
Rent increase rules by State (as at November 2026)
This table covers residential tenancies, as each State’s official page states the rules. Your lease and type of tenancy can change the answer, so read the page for your State.
| State | How often rent can rise | Written notice | If you cannot agree |
|---|---|---|---|
| NSW | Not in the first 12 months, then at least 12 months between increases (some older short fixed terms differ) | 60 days or more | NSW Civil and Administrative Tribunal (NCAT) |
| Victoria | In most cases no more than once every 12 months; not during a fixed term unless the lease allows it | At least 90 days, on the Notice of rent increase form | Consumer Affairs Victoria rent assessment, then Rental Dispute Resolution Victoria (RDRV) and VCAT |
| Queensland | At least 12 months since the current rent became payable | At least two months in writing (periodic general tenancy) | Dispute resolution, and in some cases the Queensland Civil and Administrative Tribunal (QCAT) |
| South Australia | At least 12 months after the last increase or the start of the agreement | At least 60 days in writing | South Australian Civil and Administrative Tribunal (SACAT) |
| Western Australia | No more than once every 12 months | At least 60 days, in writing on Form 10 | Magistrates Court |
| Tasmania | In most cases only at the start of a lease or at renewal; for a lease under 12 months, at least 12 months after the tenancy started | At least 60 days in writing | Residential Tenancy Commissioner |
| ACT | Every 12 months; the amount is generally capped at a figure linked to Canberra rents CPI | Generally at least 8 weeks | ACT Civil and Administrative Tribunal (ACAT) |
| Northern Territory | During a tenancy, only if the agreement allows it or you agree; at least six months after the start or the last increase | At least 30 days in writing | NTCAT hears tenancy applications; check with NT Consumer Affairs |
Ready to put it in writing?
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What to put in a rent negotiation letter
Your letter should make it easy to say yes. Include:
- The property and the rent. The address, the current rent, and any proposed rent and start date.
- Your tenancy history. How long you have rented there, that you pay on time, and that you look after the place. Only say what is true.
- Comparable rents. Two or three similar homes nearby, with their addresses and weekly rents. In New South Wales the government’s Rent Check tool compares a proposed rent with the median range for your postcode. Pick places that really match on size, condition and location.
- The condition of the property. If you have kept it in good order, say so. If repairs are outstanding, ask for them in a separate repair request, so the rent letter stays a friendly request.
- Your proposal. One clear figure or outcome, such as a set weekly rent from a named date, or the current rent for a new 12-month lease.
- What you offer in return. For example, signing a longer lease.
- A request for a written reply. Ask them to consider it and reply in writing, and say you are happy to discuss it.
The structure of the letter
Keep it to one page, in this order:
- Your details, the property address, the date and who it is to.
- Subject line: “Rent for” and the property address in a few words.
- Opening: one sentence saying you are writing about the rent, with the proposed new rent and start date if you have a notice.
- Your request: stated once, clearly.
- Your reasons: comparable rents, length of tenancy, payment record and care of the property.
- Your offer: anything you can give in return.
- Close: a request to consider it and reply in writing, an offer to talk, and a thank you.
The Claim Done letter follows this order. It cites no Act or rule and makes no threats, so it stays friendly.
How to send it and what to keep
Email it to whoever manages your tenancy, so there is a dated record, and send it well before the new rent would start. Keep a copy of the letter, the rent increase notice, your lease, the comparable listings you relied on (a screenshot with the date) and every reply.
In Queensland, the RTA page says tenants can ask in writing for proof of the last rent increase, and the property manager or owner must provide it within 14 days. That can be worth asking for before you negotiate.
If the landlord agrees: get it in writing
The NSW page says that if the negotiation succeeds, you should get the landlord or agent’s agreement in writing. It also says an agreed lower increase does not need a new 60-day notice and is due from the same date the original increase was payable.
In Queensland, a new rent can be agreed at the end of a fixed term by entering into a new agreement, but it must still be at least 12 months since the last increase.
In the ACT, take care before agreeing in writing to more. The ACT page says a landlord can raise rent above the prescribed amount if they tell you in writing that it is above that amount and you agree in writing, or if ACAT makes an order.
If the landlord says no
If the answer is no, you can accept the rent, keep talking, or use the formal route in the table. Time limits are short. The NSW page says you can apply to NCAT within 30 days of receiving the notice if you believe the increase is excessive. Consumer Affairs Victoria says you must ask it for a rent assessment within 30 days of the written notice, and that this assessment is free (see its page on challenging rent increases). South Australia allows 90 days from the notice to apply to SACAT. In the Northern Territory, NT Consumer Affairs says tenancy applications are heard by NTCAT. Do not let a slow negotiation run past your deadline.
Mistakes to avoid
- Waiting until the new rent has started. Ask as soon as you get the notice.
- Vague asks. “Can you do better?” is easy to ignore. Give a figure.
- Weak comparisons. Compare like with like.
- Threats. Hinting at a tribunal, a review or a complaint turns a request into a dispute.
- Missing the deadline. If you may need the formal route, note its time limit on the day the notice arrives.
Answer a few questions about your rent, your reasons and your request, then read the draft before it goes. Start your rent negotiation letter for a flat A$29.
What changes when it is in writing
Same situation, said once and clearly.
Getting it drafted
Can I have a Rent Negotiation Letter drafted for me instead of writing it myself?
Yes. Claim Done (claimdone.com.au) drafts a Rent Negotiation Letter from the answers you give about your situation for a flat $29 AUD. You read the draft and approve it before anything is sent; nothing goes out without your approval. Start at claimdone.com.au/begin/?service=rent-negotiation-letter. Claim Done is not a law firm and does not give legal advice.
How much does a Rent Negotiation Letter cost, and how long does it take?
$29 AUD flat, shown before you pay, with no subscription. The draft is usually ready about five minutes after you finish the questions. Email delivery is free; registered post is $29 extra. It covers every Australian state and territory.
Do I need a lawyer to send a Rent Negotiation Letter in Australia?
No. There is no legal requirement to use a solicitor to write or send a Rent Negotiation Letter; many people send their own. Claim Done drafts it for you and you approve it before it is sent.
What does Claim Done do that a free Rent Negotiation Letter template doesn't?
It drafts the Rent Negotiation Letter from your own facts under your state's law, naming the right Act and, where it applies, the tribunal, regulator or court that comes next if they do not respond. Nothing is sent until you approve it. Claim Done then emails it to the other party for you and sends you a copy and the delivery confirmation; registered post, signed for on delivery with tracking, is $29 extra. The key dates in the letter are listed on your dashboard.