02 8880 1347
← Tribunal cases Published

Firefighter’s work safety review dismissed: the inspector never made a reviewable decision (TASCAT, 2026)

A firefighter who is also an elected health and safety representative asked the tribunal to review a WorkSafe Tasmania inspector's handling of a dispute about fire truck weights, and to have a prohibition notice issued instead. The tribunal found the inspector had not made, or refused to make, any decision, so there was nothing it could review, and the application for external review was dismissed.

Topics: Employment and wages, TASCAT, Tasmania

Decision: [2026] TASCAT 130, 23 September 2026
Outcome: Application dismissed
You have two ways to deal with this:One of them is done for you.
Do it yourself
Free — if you get it right
Hours of research
Easy to cite the wrong law
Easy to leave out a firm deadline
Done for you
Claim Done
$49 flat. That is it.
Ready in about 5 minutes
Cites the law for your state
You review it first · Nothing is sent to anyone else
Start now — $49 →
A lawyer's letter
Typically $500 to $1,500
Days to arrange
Legal advice on your matter

What happened

Firefighters employed by the Tasmanian Fire Service (TFS) raised work health and safety concerns about extra seats being used in some fire trucks and utes, which they believed pushed the vehicles over their safe operating weight. The applicant is a firefighter and an elected health and safety representative, known in the Work Health and Safety Act 2012 as an HSR. Using the power an HSR has under section 85 of that Act, he issued a direction to cease work.

TFS was unhappy with that direction. It asked the Work Health and Safety Regulator to appoint an inspector under section 82(2) to help resolve the issue. A delegate of the Regulator appointed an inspector from WorkSafe Tasmania, who attended the workplace and ran a mediation-type process that section 82 allows.

After that process, the inspector issued a document headed "Statement of Reasons for Decision". It said that the employer's own vehicle weight forms and the 100 kilogram figure used in them were the most reliable data for working out passenger limits, that management had committed to review its processes so weight limits could not be exceeded and to consult workers on the outcome, and that the firefighter had committed to cancel the cease work notice. The inspector said he was satisfied the issue was resolved as at 21 May 2026. The Statement also said there was a right of appeal to the tribunal under section 229. The tribunal found that statement was incorrect.

The firefighter disagreed that the issue was resolved. He applied for an internal review of what he described as the inspector's decision not to issue a prohibition notice, which is a direction under section 195 stopping an activity that involves a serious risk from an immediate or imminent hazard. No inspector was appointed to carry out that internal review, so no internal review happened. Three days later another inspector told him the dispute had already been through internal review and that his next step was external review by the tribunal. The tribunal found that advice was also incorrect. The firefighter then lodged this application, and the inspector applied to have it dismissed for want of jurisdiction.

What each side wanted

The firefighter asked the tribunal to set aside the inspector's decision and, in its place, have a prohibition notice issued. He argued the inspector had made a reviewable decision, that the inspector was exercising the Regulator's powers, and that it was "inconceivable" the inspector had not turned his mind to a prohibition notice given he was at the workplace because of the cease work direction. The inspector argued he had not made any decision that could be reviewed under the Work Health and Safety Act, and asked for the application to be dismissed because the tribunal had no jurisdiction.

Free · 30 seconds

Ready to put it in writing?

Answer 3 quick questions to check you have the details your document needs, and see your next step.

1. Who is this about?

Give us a name — even a first name or business name is fine.

2. How much is at stake?

3. Do you have it in writing?

Your result is ready. Want a copy by email? (optional)

That email does not look right.
Leave it blank to see your result now. Add your email and we also send you the result and your next step, so you can come back to it. No spam, no list.

Continue to your $49 Government Agency Complaint →
Your answers are carried across — you will not have to type them again. You read and confirm it before it is final. Nothing is sent to anyone else. No card needed to start.

What the tribunal decided

The tribunal made one order: the application for external review is dismissed. The inspector's interlocutory application, that is, his application on a preliminary question before any hearing of the merits, succeeded. No money was claimed or ordered.

The tribunal did not decide whether the vehicle weight issue had in fact been resolved, or whether a prohibition notice should have been issued. It said those merits questions were separate from, and came after, the question of whether it had jurisdiction at all, and because the appeal was incompetent it was unnecessary to consider them.

Government Agency Complaint — $49You review it first · Nothing is sent to anyone else · Ready in about 5 min
3,440 users over the past 30 days
Clear wording now is easier than a hard conversation later.
I'll draft your Government Agency Complaint right now. Who is this about?
No card needed to start · Type a name and hit send

Why the tribunal decided it that way

The tribunal said it has no inherent jurisdiction, meaning it can only review something where legislation gives it the power to do so. Section 223 of the Work Health and Safety Act sets out an exhaustive list of which inspector decisions are reviewable. Section 229 then gives two pathways to external review by the tribunal: a reviewable decision made by the Regulator, or a decision made, or taken to have been made, on an internal review.

Neither pathway was open. The inspector was not the Regulator, and there was no evidence the Regulator had delegated any relevant power to him; the tribunal accepted the evidence of a WorkSafe Tasmania officer on that point and said delegation cannot be inferred from an absence of evidence. No internal reviewer was ever appointed, so no decision was made on an internal review. The tribunal noted that section 226(5) and (6) can deem a decision to have been confirmed on internal review if a review is applied for but not determined in 14 days, and said that provision arguably applied here, but it did not need to decide the point.

The reason it did not need to decide it was more basic: there was no underlying decision to review. Section 223(2)(a) says a reference to a decision includes making or refusing to make that decision. The tribunal held that the inspector's own label, "Statement of Reasons for Decision", was not determinative; what matters is the substance of what happened under the statutory scheme, not the form of the paperwork. The inspector plainly did not issue a prohibition notice, but the tribunal found he had not refused to issue one either. Drawing on the dictionary meanings of "decide" (to pronounce judgment, come to a conclusion) and "refuse" (to express a determination not to do something), and on the Full Court's statement in Hindrum v Lane that an affirmative belief requires more than inadvertence or not turning one's mind to the issue, the tribunal said a refusal logically requires turning one's mind to the question and reaching a conclusion. There was no evidence the inspector had considered the section 195 criteria at all, and the firefighter's submissions invited speculation.

The tribunal also rejected the argument that a failure to make a decision is itself a decision. It pointed to Parliament's use of the word "refusing" rather than "failing" in section 223(2)(a), and said the firefighter's reading would make every non-exercise of every power reviewable, which would be absurd and unworkable. Because the inspector made no decision, there was no decision made or taken to have been made on internal review, and so nothing amenable to external review. The incorrect appeal advice in the Statement and from the second inspector did not change that.

What this means if you are in a similar position

If you are in a similar position, this decision shows how narrow a tribunal's review power can be. A tribunal is not a general complaints body: it can only review the specific kinds of decisions a statute lists, reached by the specific person or office the statute names. Here the Work Health and Safety Act allowed review of a decision by the Regulator, or a decision made or deemed to have been made on an internal review, and an inspector appointed to help resolve a workplace dispute fell outside both.

It also shows that paperwork does not create a decision, and that being told you have an appeal right does not give the tribunal jurisdiction. The document in this case was headed as a statement of reasons for decision and told the firefighter he could appeal, and a second inspector repeated that advice, yet the tribunal still found there was nothing to review. What mattered was whether anyone had actually turned their mind to the particular power and come to a conclusion about it. The decision draws a firm line between refusing to do something, which can be reviewed, and simply not doing it, which cannot.

In disputes like this one, where you want an official to use a power they have not used, people usually begin by putting the request in writing to the organisation or agency involved, setting out the facts and asking for a decision and reasons in writing, and using any internal review step the legislation provides, before lodging a tribunal application.

How to apply: our step-by-step guide to a TASCAT application. More decisions: TASCAT cases and employment and wages.

Source: Cason v Inspector under the Work Health and Safety Act 2012 [2026] TASCAT 130 (read the full decision). This summary was prepared from the published decision for general information. It is not legal advice, and the tribunal’s own reasons are the authoritative record.

Start this type of case

In a similar position? A written complaint to the agency sets out the facts and asks for a decision and reasons in writing, which is what any later review step depends on. Claim Done drafts a Complaint to a Government Agency, Then the Ombudsman from your answers for $49. Describe what happened in a sentence or two; you read and approve it before anything is sent.

Start my complaint to a government agency, then the ombudsman →Already past that step? Start a tribunal application ($97) →No card needed to start. Not legal advice; the tribunal decides each matter on its facts.

What happens when you put it in writing — properly

Same problem. What a prepared case looks like.

Before — doing it yourself
You explain it over the phone.
They nod, promise, and forget.
Weeks pass. Nothing is on the record.
When it escalates, it is your word against theirs.
→
After — a formal Government Agency Complaint
A formal Government Agency Complaint lands in their inbox.
It cites the law and sets a deadline.
There is now a paper trail.
They know you are serious.
Start mine — $49 →Drafted in about 5 minutes. You read and confirm it before it is final. Nothing is sent to anyone else.
Government Agency Complaint$49 · ready in minutes · no card to start
Start →

Getting it drafted

Can I have a Complaint to a Government Agency, Then the Ombudsman drafted for me instead of writing it myself?

Yes. Claim Done (claimdone.com.au) drafts a Complaint to a Government Agency, Then the Ombudsman from the answers you give about your situation for a flat $49 AUD. You read and confirm the draft, then the final PDF is emailed to you. Start at claimdone.com.au/begin/?service=government-agency-complaint. Claim Done is not a law firm and does not give legal advice.

How much does a Complaint to a Government Agency, Then the Ombudsman cost, and how long does it take?

$49 AUD flat, shown before you pay, with no subscription. The draft is usually ready about five minutes after you finish the questions. It covers every Australian state and territory.

Do I need a lawyer to send a Complaint to a Government Agency, Then the Ombudsman in Australia?

No. There is no legal requirement to use a solicitor to write or send a Complaint to a Government Agency, Then the Ombudsman; many people send their own. Claim Done drafts it for you and you approve it before it is sent.

What our clients say

5.06 Google reviews
Very satisfied with the experience. The process was straightforward, communication was clear, and the support was professional throughout. Highly recommended!
Doris B. Google review · October 2026
Excellent service and a smooth overall experience. The team is professional, helpful, and responsive. Everything was handled efficiently, and the quality of service was impressive.
Dorothy D. Google review · October 2026
Had several contracts that needed reviewing and the service made everything much easier. Documents were handled securely, feedback was clear, and the completed work was delivered promptly.
Linda M. Google review · October 2026
We used the service for a lease review and found the process very straightforward. They handled the paperwork efficiently, highlighted important points and delivered everything when promised.
Audrey M. Google review · October 2026
The debt collection process was handled professionally and efficiently. Communication was clear, documents were managed properly, and we always knew what stage everything was at.
Ashley S. Google review · October 2026
Really impressed with how smoothly they handled our contract review. The documents were organised properly, delivered promptly, and the whole process was explained clearly from start to finish.
Lucille D. Google review · October 2026
Government Agency Complaint · $49 You review it first · Nothing is sent to anyone else
Start My Document →