Breakups are ugly enough without your ex turning Facebook into a courtroom. But that’s what’s happening: they’re posting that you cheated, that you’re a “narcissist”, that you were violent, that you owe them money, that you’re a bad parent. Mutual friends are seeing it. Your family is seeing it. Your boss might be seeing it.
You’ve tried ignoring it. You’ve tried asking nicely. Neither worked. Here’s what you can do next.
Yes, this is defamation
People assume defamation is for celebrities and newspapers. It isn’t. Under the Defamation Act 2005 (uniform across Australia), any false statement published to a third party that damages your reputation is defamatory. A Facebook post to 400 friends is a publication. A story on Instagram is a publication. A message in a group chat is a publication.
Australian courts have awarded significant damages for social media defamation between private individuals, including in disputes between former partners. Judges take it seriously precisely because the audience is people who know you.
What they’re saying matters
Some claims are especially serious in law: allegations of criminal conduct (violence, theft, abuse), dishonesty, or unfitness as a parent. These carry higher damages because the harm is obvious. If your ex is accusing you of a crime, they need to prove it’s substantially true. If they can’t, they lose.
Ready to put it in writing?
Answer 3 quick questions to check you have the details your document needs, and see your next step.
1. Who is this about?
2. How much is at stake?
3. Do you have it in writing?
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The “serious harm” test
Since 2021, you need to show the posts caused or are likely to cause serious harm to your reputation. Where an ex is accusing you of abuse or crime to your whole social circle, that may be easier to establish. Keep notes of who’s seen it, any friendships or work relationships affected, and any impact on your mental health.
The Concerns Notice
A Concerns Notice is now a mandatory first step before any defamation claim. It’s a formal document that:
- Quotes each defamatory post exactly, with dates and screenshots
- Spells out the defamatory meanings (imputations)
- States that the imputations are false
- Demands removal, a retraction and an apology within a set period
- Warns that proceedings will follow, with damages and costs
When your ex receives a formal legal document, the calculation changes. It stops being a rant to friends and starts being a potential court case with their name on it. It also puts your position on the record.
Family law and intervention orders
If there are children or property proceedings, defamatory posts can also be raised there, and courts do not look kindly on a parent trashing the other online. If the posts are threatening or part of a pattern of harassment, an intervention order (AVO, IVO, DVO depending on your state) may be appropriate too.
Do not respond in kind
Posting your own side of the story feels satisfying and is legally disastrous. Screenshot everything. Say nothing publicly. Send the notice.
Claim Done drafts your Defamation Concerns Notice for $49. Done in about 5 minutes. You approve it before it is sent.
What happens when you put it in writing — properly
Same problem. What a prepared case looks like.
Getting it drafted
Can I have a Defamation & Online Content Removal Demand drafted for me instead of writing it myself?
Yes. Claim Done (claimdone.com.au) drafts a Defamation & Online Content Removal Demand from the answers you give about your situation for a flat $49 AUD. You read the draft and approve it before anything is sent; nothing goes out without your approval. Start at claimdone.com.au/begin/?service=online-defamation-removal. Claim Done is not a law firm and does not give legal advice.
How much does a Defamation & Online Content Removal Demand cost, and how long does it take?
$49 AUD flat, shown before you pay, with no subscription. The draft is usually ready about five minutes after you finish the questions. Email delivery is free; registered post is $29 extra. It covers every Australian state and territory.
Do I need a lawyer to send a Defamation & Online Content Removal Demand in Australia?
No. There is no legal requirement to use a solicitor to write or send a Defamation & Online Content Removal Demand; many people send their own. Claim Done drafts it for you and you approve it before it is sent.
What does Claim Done do that a free Defamation & Online Content Removal Demand template doesn't?
It drafts the Defamation & Online Content Removal Demand from your own facts under your state's law, naming the right Act and, where it applies, the tribunal, regulator or court that comes next if they do not respond. Nothing is sent until you approve it. Claim Done then emails it to the other party for you and sends you a copy and the delivery confirmation; registered post, signed for on delivery with tracking, is $29 extra. The key dates in the letter are listed on your dashboard.