If you were injured in a road accident in Victoria as a driver, passenger, rider, cyclist or pedestrian, the scheme is: Transport Accident Commission (TAC), a no-fault scheme. Here are the steps and time limits from the official sources.
What to do, step by step
- Report the accident to the police. The TAC accepts a claim only with proof that the accident was reported to the police.
- Make a TAC claim. The TAC pays medical benefits and support to any injured person regardless of who caused the crash.
- Do it within one year of the accident (or of the injury first showing). The TAC allows up to 3 years where there are reasonable grounds for the delay.
Were you working or on your way to work?
The TAC says its compensation is payable for a transport accident on the way to or from work unless the accident is covered by another compensation scheme. A crash while working or driving for work is in most cases covered by workers compensation, not the TAC; if WorkSafe rejects the claim, the TAC says you should make a TAC claim.
Free official help
- TAC: 1300 654 329
- Victoria Legal Aid: 1300 792 387
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General information, not legal advice. Claim Done is not a law firm. Checked against the official sources below on 22 October 2026. If you need an interpreter, call TIS National on 131 450.
Official sources
- WorkSafe Victoria: What to do when you've been injured at work
- WorkSafe Victoria: Worker's injury claim form
- WorkSafe claims manual: Define an injury
- TAC: Work-related compensation
- TAC: Making a claim for compensation
- TAC: Eligibility for benefits