If you were injured in a road accident in the ACT as a driver, passenger, rider, cyclist or pedestrian, the scheme is: Motor Accident Injuries (MAI) scheme, no-fault defined benefits. Here are the steps and time limits from the official sources.
What to do, step by step
- If the police did not come, report the crash online or at a police station within 24 hours.
- Send your application to the MAI insurer of the most at-fault vehicle within 13 weeks. Late applications may not get backdated benefits.
- It does not matter who was at fault for the defined benefits.
Were you working or on your way to work?
The ACT motor accident (MAI) scheme says you cannot receive its defined benefits while you are also receiving workers compensation for the same motor accident.
Free official help
- Defined Benefits Information Service (free): 1300 209 642
- MAI Commission: 13 22 81
Find the right lawyer to speak with
Answer a few quick questions. We send you the name and contact details of a law firm that handles this kind of claim in the ACT, so you can choose to speak with them.
Getting the name of the right firm is free. We do not charge you, and we do not take a fee from the law firm.
General information, not legal advice. Claim Done is not a law firm. Checked against the official sources below on 22 October 2026. If you need an interpreter, call TIS National on 131 450.
Official sources
- WorkSafe ACT: Making a claim
- ACT MAIC: Who is eligible for the MAI scheme
- ACT MAIC: How to apply for support