Know Your Rights.
Then Use Them.
Plain-English guides to Australian law — bonds, tradies, tribunals, consumer rights, and more. Written so you can actually act on them.
Bought a Puppy That Turned Out Sick? You Can Demand a Refund From the Breeder
Paid $4,000 for a puppy and spent another $3,000 at the vet within a month? Under Australian Consumer Law a breeder who sells in trade must supply a healthy animal. Here is…
Read Guide →Personal Trainer Took Your Money and Disappeared? Get Your Refund
Paid $1,200 upfront for a 12-week program and the trainer stopped showing up? Here is how to ask for it back in…
Read Guide →Photographer Delivered Terrible Wedding Photos? How to Demand a Refund
Blurry, dark, missing the ceremony, or never delivered at all. Photographers and videographers are bound by the Australian Consumer Law. Here is…
Read Guide →Mechanic Did Dodgy Repairs and Won’t Fix Them? Send a Letter of Demand
Paid $1,800 for a repair and the car is worse than before? Under the Australian Consumer Law the mechanic must fix it,…
Read Guide →Bought a Lemon Car in the Northern Territory? How to Get a Refund Through NTCAT
Bought a faulty car from a dealer in the Northern Territory? The consumer guarantees, the steps before you apply, and NTCAT small…
Read Guide →Bought a Lemon Car in the Australian Capital Territory? How to Get a Refund Through ACAT
Bought a faulty car from a dealer in the Australian Capital Territory? The consumer guarantees, the steps before you apply, and ACAT…
Read Guide →Bought a Lemon Car in Tasmania? How to Get a Refund
Bought a faulty car from a dealer in Tasmania? Claims go to the Magistrates Court: the consumer guarantees, the steps before you…
Read Guide →Bought a Lemon Car in South Australia? How to Get a Refund
Bought a faulty car from a dealer in South Australia? Consumer claims go to the Magistrates Court, not SACAT: the consumer guarantees,…
Read Guide →Bought a Lemon Car in Western Australia? How to Get a Refund
Bought a faulty car from a dealer in Western Australia? Consumer claims go to the Magistrates Court, not SAT: the consumer guarantees,…
Read Guide →Bought a Lemon Car in Queensland? How to Get a Refund Through QCAT
Bought a faulty car from a Queensland dealer? The consumer guarantees, the statutory warranty, and how a claim against the dealer goes…
Read Guide →Reading About It Is Step One.
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