Know Your Rights.
Then Use Them.
Plain-English guides to Australian law — bonds, tradies, tribunals, consumer rights, and more. Written so you can actually act on them.
Landlord Kept Your Entire Bond? Get It Back
When a landlord or agent withholds your rental bond, the law is on your side. Here's the formal step — and what to claim back.
Read Guide →False Google Review Damaging Your Business? Cease and Desist
A fake or defamatory Google review can hurt a small business. Here's the formal letter to send, and the records you'll need.
Read Guide →Freelance Client Has Ghosted on Your Invoice? Here’s the Fix
A graphic designer, copywriter, developer, or any freelancer chasing an unpaid invoice from a client who's gone quiet. The formal steps to…
Read Guide →Your Employer Is Underpaying You: How to Demand Back-Pay
Underpaid wages, missed super, or unpaid entitlements? A Letter of Demand is the formal step that triggers payroll review — and creates…
Read Guide →Removalist Damaged Your Furniture? Here’s How to Get Compensated
Damaged furniture, broken electronics, missing items? Removalists owe you a duty of care under Australian Consumer Law. Here's the legal path to…
Read Guide →Wedding Vendor Won’t Refund Your Cancellation? Letter of Demand
A wedding photographer, venue, florist, or caterer holding your deposit after cancellation? Here's the formal step that gets it back.
Read Guide →Gym or Subscription You Can’t Cancel? Send a Cease and Desist
Trapped in a recurring charge a business won't let you cancel? Here's the formal legal step that stops the billing and recovers…
Read Guide →Online Retailer Refused Your Refund? Send a Letter of Demand
Refund refused for an online order that arrived faulty, not as described, or never arrived at all? Australian Consumer Law gives you…
Read Guide →How to Take a Car Dealer to Your State Tribunal
When demand letters haven't worked and the consumer ombudsman can't help, a tribunal application is your path to a binding decision against…
Read Guide →Sold a Car With Finance Still Owing on It? Cease and Desist
Discovered the car you bought has finance owing — the original lender can repossess it. Here's how to put the seller on…
Read Guide →Reading About It Is Step One.
When you're ready to take action, Claim Done drafts your documents and helps you send them. Not a law firm; not legal advice.
Let's Begin! →