Know Your Rights.
Then Use Them.
Plain-English guides to Australian law — bonds, tradies, tribunals, consumer rights, and more. Written so you can actually act on them.
Travel Insurance Claim Denied? Letter of Demand Template (Australia)
Cancellation, medical, lost luggage: if your travel insurer denied the claim, here's how to push back properly.
Read Guide →Home Insurance Fire Claim Refused? Letter of Demand (Australia)
Insurer alleging arson, "non-disclosure", or undeclared occupants? The Insurance Contracts Act sets a high bar — most denials don't meet it.
Read Guide →Flood Claim Refused by Your Home Insurer? Letter of Demand (Australia)
Insurer says your damage was "flood" not "storm" — or vice versa — and you're not covered. Here's how the standard flood…
Read Guide →Home Insurance Storm Claim Refused? Letter of Demand Template (AU)
Storm damage refused as "wear and tear" or "lack of maintenance"? Here's how to challenge those denials under the Australian framework, step…
Read Guide →Car Insurance Claim Refused? Send a Letter of Demand (Australia)
Your insurer denied your motor claim. Before you give up or pay a lawyer, here is how to make a formal complaint…
Read Guide →Private School Fee Dispute? Refund Letter of Demand (Australia)
When a private school bills fees for services not supplied — or refuses a refund after withdrawal — the enrolment contract and…
Read Guide →Accountant Overcharged or Billed for Work Not Done? Letter of Demand (Australia)
Accountants and tax agents who bill above the engagement, charge for work not delivered, or breach the TPB code can be pushed…
Read Guide →Migration Agent Failed to Lodge Your Application? Letter of Demand (Australia)
When a registered migration agent fails to deliver the service paid for, you can demand a refund under the Australian Consumer Law…
Read Guide →Real Estate Agent Commission Dispute? Letter of Demand (Australia)
Real estate agents who claim commission they did not earn — or invoice fees not properly disclosed — can be pushed back…
Read Guide →Mortgage Broker Fee Dispute? Letter of Demand (Australia)
When a mortgage broker bills you for a service that was not delivered or was not authorised, the Australian Consumer Law plus…
Read Guide →Reading About It Is Step One.
When you're ready to take action, Claim Done drafts your documents and helps you send them. Not a law firm; not legal advice.
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