Independent Vehicle Inspection and Evidence Guide: Rust and Defects, for Your Claim
Getting your vehicle independently inspected for rust or a defect? This $29 pack, built from your answers, gives you a written brief to hand the inspector (what to examine and what the report must cover), a photo and evidence plan, and a checklist so the report is useful to a dealer, a manufacturer or a tribunal.
What this document does
- A written brief to hand your inspector: what to examine and the questions the report must answer
- How to choose an independent inspector, and what to ask before you book
- What not to let anyone do to the vehicle before it is inspected
- A photo plan: VIN and odometer, wide, mid and close-up shots with scale, and a numbered photo log
- A checklist of the documents to keep together
- How to use the report with your demand, and before a tribunal
What we'll ask you
Plain-English questions, one at a time. No legal knowledge needed — if you don't know an answer exactly, your best estimate is fine.
- What is the vehicle? Make, model, year, rego or VIN, kilometres, and when you bought it.
- What is wrong with it, where on the vehicle, and what has the dealer or manufacturer said or done?
- Where might this end up?
- Has anyone already treated or repaired the problem, and is any treatment planned?optional
- You review it first · Nothing is sent to anyone else
- 2 free amendments included
- All Australian states and territories
- Stripe secured · 256-bit encrypted
From your answers to a finished Inspection and Evidence Guide in three steps
Answer 4 quick questions
Who signs, what is agreed and the key terms. Plain English, one question at a time.
We draft it for your state
Your Independent Vehicle Inspection and Evidence Guide: Rust and Defects, for Your Claim is drafted to the legislation, regulator and tribunal for your state or territory, then formatted as a professional PDF. Usually ready within about five minutes.
Review, confirm, receive
The draft lands in your dashboard for you to read. Change anything that isn't right (two free amendments), confirm it, and we email you the final PDF. Nothing is sent to anyone else.
Ready? Start now.
No card required until the end. No account needed to start.
Start My Inspection and Evidence Guide — $29 →$29 flat fee · You review it first · edit it yourself any time, plus 2 redrafts
Everything about the Independent Vehicle Inspection and Evidence Guide: Rust and Defects, for Your Claim
How much does the Inspection and Evidence Guide cost?
A flat $29 AUD, including GST. There is no card required to start, no subscription and no hourly rate — you see the full summary of your answers before you pay.
How long does it take?
There are 4 questions, which take a few minutes to answer. You see a full summary of your answers before you pay; your document is drafted once your payment is confirmed.
When do I get the document?
The draft of your Independent Vehicle Inspection and Evidence Guide: Rust and Defects, for Your Claim is usually ready in about 5 minutes. You read it on your dashboard and can change the wording; once you confirm it, the final PDF is available to download and emailed to you.
What if I need changes?
You read the full Inspection and Evidence Guide on your dashboard first. You can change the wording or ask for a redraft, with unlimited edits and 2 redrafts included, then confirm it and the final PDF is yours to download and keep.
Does it work in my state?
Yes. The Independent Vehicle Inspection and Evidence Guide: Rust and Defects, for Your Claim is drafted to the law of the state or territory the matter is in — NSW, Victoria, Queensland, WA, SA, Tasmania, the ACT and the NT — citing the right Act, regulator and tribunal or court for that state.
Do you inspect the vehicle?
No. Claim Done does not inspect vehicles or write inspection reports. This guide helps you brief an independent inspector and collect your own evidence properly.
Is anything sent to the dealer?
No. This is a guide for you. It downloads straight after you pay.
Is Claim Done a law firm?
No. Claim Done drafts documents from your answers. It is not a law firm and does not give legal advice. Your state Fair Trading or consumer affairs office and the ACCC can explain your rights for free, and Legal Aid or a community legal centre can help with a complex or high-value matter.
Other government & complaints documents
Put it in writing today.
A few quick questions and your Independent Vehicle Inspection and Evidence Guide: Rust and Defects, for Your Claim is drafted for your state. No card required until the end.
Start My Inspection and Evidence Guide — $29 →