Private Car Sale Refund Demand (VIC)
Bought a car privately in Victoria and the seller lied about it, hid faults or wound back the kilometres? A formal demand to the seller for your money back (a refund, or the cost of the faults), built on what the seller told you, with an evidence schedule and the next step at the Victorian Civil and Administrative Tribunal (VCAT), Civil Claims List.
What this document does
- A formal demand to the seller for your money back (a refund, or the cost of the faults), built on what the seller told you, with an evidence schedule and the next step at the Victorian Civil and Administrative Tribunal (VCAT), Civil Claims List.
- Records the facts that matter on paper: state or territory of the sale (governing law), seller and where they live, where advertised / other sales, vehicle and purchase.
- Sets a clear deadline and spells out what happens if they ignore it.
- You review the draft first; we only send it to the other party on your say-so.
What we'll ask you
Plain-English questions, one at a time. No legal knowledge needed — if you don't know an answer exactly, your best estimate is fine.
- What is the seller's full name, and where do they live (suburb and state)? Use the name on the transfer papers or receipt if you have them.
- Where was the car advertised, and how many cars has this seller sold recently that you know of?
- What is the car? Make, model, year, rego, VIN if you have it, the price you paid, the date, and the odometer reading shown when you bought it.
- What exactly did the seller say or write about the car? Quote the ad and the messages if you can (for example 'no issues', 'never been in an accident', 'genuine kilometres', 'full service history').
- What did you find, and when? Include anything that shows the seller knew (old service records, earlier readings, a mechanic saying the fault was there before the sale).
- What evidence do you have? An independent mechanic's report or quote (workshop, date, finding, cost), service records or registration readings that show higher kilometres, a PPSR certificate, photos.optional
- What do you want?
- What is the total dollar figure? For a refund: the price plus transfer, inspection and towing costs. For repairs: the repair quote plus those costs. For compensation: the difference between what you paid and what the car is really worth, plus costs.
- You approve it before it is sent
- 2 free amendments included
- All Australian states and territories
- Stripe secured · 256-bit encrypted
Private Car Demand VIC — drafted to the right state law
One document, eight jurisdictions. We only ever cite the Act, regulator and tribunal for your state, so nothing from another jurisdiction bleeds into your private car demand vic.
New South Wales
Drafted under the Australian Consumer Law as it applies in New South Wales, with the state regulator and forum named below.
Consumer regulator: NSW Fair Trading
Consumer money claims: NSW Civil and Administrative Tribunal (NCAT), Consumer and Commercial Division
Victoria
VICTORIA PRIVATE SALE (seller is an individual not carrying on a business). FORUM: the Victorian Civil and Administrative Tribunal (VCAT), Civil Claims List (goods and services).
Consumer regulator: Consumer Affairs Victoria
Consumer money claims: Victorian Civil and Administrative Tribunal (VCAT), Civil Claims List
Queensland
Drafted under the Australian Consumer Law as it applies in Queensland, with the state regulator and forum named below.
Consumer regulator: Office of Fair Trading (Queensland)
Consumer money claims: Queensland Civil and Administrative Tribunal (QCAT)
Western Australia
Drafted under the Australian Consumer Law as it applies in Western Australia, with the state regulator and forum named below.
Consumer regulator: Consumer Protection WA (Department of Local Government, Industry Regulation and Safety)
Consumer money claims: Magistrates Court of Western Australia
South Australia
Drafted under the Australian Consumer Law as it applies in South Australia, with the state regulator and forum named below.
Consumer regulator: Consumer and Business Services (CBS) South Australia
Consumer money claims: Magistrates Court of South Australia
Tasmania
Drafted under the Australian Consumer Law as it applies in Tasmania, with the state regulator and forum named below.
Consumer regulator: Consumer, Building and Occupational Services (CBOS) Tasmania
Consumer money claims: Magistrates Court of Tasmania, Civil Division
Australian Capital Territory
Drafted under the Australian Consumer Law as it applies in Australian Capital Territory, with the state regulator and forum named below.
Consumer regulator: Access Canberra (Fair Trading)
Consumer money claims: ACT Civil and Administrative Tribunal (ACAT)
Northern Territory
Drafted under the Australian Consumer Law as it applies in Northern Territory, with the state regulator and forum named below.
Consumer regulator: NT Consumer Affairs
Consumer money claims: Northern Territory Civil and Administrative Tribunal (NTCAT)
From your answers to a finished Private Car Demand VIC in three steps
Answer 8 quick questions
Who it’s about, what happened and what you want. Plain English, one question at a time.
We draft it for your state
Your Private Car Sale Refund Demand (VIC) is drafted to the legislation, regulator and tribunal for your state or territory, then formatted as a professional PDF. Usually ready within about five minutes.
Review, approve, sent
The draft lands in your dashboard for you to check. Nothing goes to the other party until you approve it — then we email it on your behalf and record the delivery. Two free amendments included.
Ready? Start now.
No card required until the end. No account needed to start.
Start My Private Car Demand VIC — $49 →$49 flat fee · You approve it before it is sent · unlimited edits
Everything about the Private Car Sale Refund Demand (VIC)
How much does the Private Car Demand VIC cost?
A flat $49 AUD, including GST. There is no card required to start, no subscription and no hourly rate — you see the full summary of your answers before you pay.
How long does it take?
There are 8 questions, which take a few minutes to answer. After you pay, your draft is usually ready in about 5 minutes, and you can read it and request changes before you approve it.
Is it sent automatically, or do I see it first?
You see it first. The draft lands in your dashboard for review; nothing goes to the other party until you approve it. Once you approve, we email it on your behalf and record the delivery.
What if I need changes?
You read the full Private Car Demand VIC on your dashboard before anything is sent. You can change the wording yourself or ask for a redraft, with unlimited edits and 2 redrafts included.
Does it work in my state?
Yes. The Private Car Sale Refund Demand (VIC) is drafted to the law of the state or territory the matter is in — NSW, Victoria, Queensland, WA, SA, Tasmania, the ACT and the NT — citing the right Act, regulator and tribunal or court for that state.
Read up before you send
Other government & complaints documents
Put it in writing today.
A few quick questions and your Private Car Sale Refund Demand (VIC) is drafted for your state. No card required until the end.
Start My Private Car Demand VIC — $49 →