Paid a Scammer's Account? Bank Recall Request + Action Guide
Paid an invoice into the wrong account because a supplier's email was hacked or faked and the bank details were changed? For $49 we draft two things you use yourself: a formal written report to your own bank that asks it to try an urgent recall of the payment, to contact the receiving bank to freeze or return any funds still there, and to give you a complaint reference and a written response; and a plain-English step-by-step guide that walks you through calling the bank, verifying the real supplier through contact details you source yourself, securing your email, and reporting the scam. Acting fast gives the best chance, but recovering money sent to a scammer is often difficult and nobody can guarantee it. Claim Done is a flat $49 document service and takes no percentage of anything you recover. Never pay anyone who contacts you promising to get your money back.
What this document does
- For $49 we draft two things you use yourself: a formal written report to your own bank that asks it to try an urgent recall of the payment, to contact the receiving bank to freeze or return any funds still there, and to give you a complaint reference and a written response; and a plain-English step-by-step guide that walks you through calling the bank, verifying the real supplier through contact details you source yourself, securing your email, and reporting the scam.
- Acting fast gives the best chance, but recovering money sent to a scammer is often difficult and nobody can guarantee it.
- Records the facts that matter on paper: genuine supplier and what the invoice was for, bank or payment provider the money left from, bank address or complaints contact, amount paid to the wrong account.
- Sets a clear deadline and spells out what happens if they ignore it.
- Delivered as a PDF you download the moment it is ready.
What we'll ask you
Plain-English questions, one at a time. No legal knowledge needed — if you don't know an answer exactly, your best estimate is fine.
- Who was the invoice supposed to be paying, and what was it for? Tell us the genuine supplier or business you meant to pay and roughly what the invoice covered.
- Which bank or payment provider did your payment leave from? That's who this report goes to. Add your account number if you have it handy.
- Your bank's address or complaints contact, if you know it. If not, leave it blank — the big banks all take scam reports by phone and through their app or website.optional
- How much did you pay into the wrong account? Your best figure in dollars — add detail in the next questions if it was more than one payment.
- What are the key dates? The invoice date, the date you paid, and the date you realised the bank details had been changed. Even rough dates and times help — the sooner your bank acts, the better the chance of a recall.
- What are the account details the money actually went to? The BSB and account number (and any account name) shown on the invoice you paid.optional
- Who made the payment?
- Do you think your own email or passwords may have been accessed? For example, odd forwarding rules, logins you did not make, or emails you cannot account for.
- What have you done so far? For example: have you called your bank's fraud line? Spoken to the real supplier? Reported it anywhere?optional
- You review it first · Nothing is sent to anyone else
- 2 free amendments included
- All Australian states and territories
- Stripe secured · 256-bit encrypted
Invoice Redirection Pack — drafted to the right state law
One document, eight jurisdictions. We only ever cite the Act, regulator and tribunal for your state, so nothing from another jurisdiction bleeds into your invoice redirection pack.
New South Wales
Drafted under the law that applies in New South Wales.
Victoria
Drafted under the law that applies in Victoria.
Queensland
Drafted under the law that applies in Queensland.
Western Australia
Drafted under the law that applies in Western Australia.
South Australia
Drafted under the law that applies in South Australia.
Tasmania
Drafted under the law that applies in Tasmania.
Australian Capital Territory
Drafted under the law that applies in Australian Capital Territory.
Northern Territory
Drafted under the law that applies in Northern Territory.
From your answers to a finished Invoice Redirection Pack in three steps
Answer 9 quick questions
Who it’s about, what happened and what you want. Plain English, one question at a time.
We draft it for your state
Your Paid a Scammer's Account? Bank Recall Request + Action Guide is drafted to the legislation, regulator and tribunal for your state or territory, then formatted as a professional PDF. Usually ready within about five minutes.
Review, confirm, receive
The draft lands in your dashboard for you to read. Change anything that isn't right (two free amendments), confirm it, and we email you the final PDF. Nothing is sent to anyone else.
Ready? Start now.
No card required until the end. No account needed to start.
Start My Invoice Redirection Pack — $49 →$49 flat fee · You review it first · unlimited edits
Everything about the Paid a Scammer's Account? Bank Recall Request + Action Guide
How much does the Invoice Redirection Pack cost?
A flat $49 AUD, including GST. There is no card required to start, no subscription and no hourly rate — you see the full summary of your answers before you pay.
How long does it take?
There are 9 questions, which take a few minutes to answer. After you pay, your draft is usually ready in about 5 minutes, and you can read it and request changes before you approve it.
When do I get the document?
The draft of your Paid a Scammer's Account? Bank Recall Request + Action Guide is usually ready in about 5 minutes. You read it on your dashboard and can change the wording; once you confirm it, the final PDF is available to download and emailed to you.
What if I need changes?
You read the full Invoice Redirection Pack on your dashboard first. You can change the wording or ask for a redraft, with unlimited edits and 2 redrafts included, then confirm it and the final PDF is yours to download and keep.
Does it work in my state?
Yes. The Paid a Scammer's Account? Bank Recall Request + Action Guide is drafted to the law of the state or territory the matter is in — NSW, Victoria, Queensland, WA, SA, Tasmania, the ACT and the NT — citing the right Act, regulator and tribunal or court for that state.
Read up before you send
Other government & complaints documents
Put it in writing today.
A few quick questions and your Paid a Scammer's Account? Bank Recall Request + Action Guide is drafted for your state. No card required until the end.
Start My Invoice Redirection Pack — $49 →