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Everyday letter · $29 flat

Holding Deposit Refund Demand (Renters)

Paid a holding deposit to reserve a rental and now the landlord or agent won't give it back? For $29 we draft a firm, factual letter built from your answers that demands your holding deposit be refunded (or credited to your first rent or bond as promised), sets out what you were told it was for and what happened, and cites your state's position on holding fees. You download it straight away and send it yourself.

Start My Holding Deposit Refund — $29 →
$29 flat fee · No card required to start · Ready in about 5 minutes
4,266 users over the past 30 days
You review it first · Nothing is sent to anyone else No card to start Stripe secured · 256-bit SSL
A fee taken to hold a rental that did not go ahead should come backA holding deposit reserves a property for a short time — it is not the bond and it is not rent. If the tenancy did not proceed, or the deposit was never credited as you were promised, a clear written demand puts your claim on the record before any tribunal step. Start now →

What this document does

  • For $29 we draft a firm, factual letter built from your answers that demands your holding deposit be refunded (or credited to your first rent or bond as promised), sets out what you were told it was for and what happened, and cites your state's position on holding fees.
  • You download it straight away and send it yourself.
  • Records the facts that matter on paper: what happened, addressed to, amount, date and how paid, what the holding deposit was for.
  • Calm and courteous: says what happened and what you would like, and invites a conversation. No legal threats.
  • Cites the right Act, regulator and tribunal for your state — all eight states and territories covered.
  • Delivered as a PDF you download the moment it is ready.

What we'll ask you

Plain-English questions, one at a time. No legal knowledge needed — if you don't know an answer exactly, your best estimate is fine.

  1. You paid a holding deposit to reserve a rental and now want it back. Which of these is closest to what happened?
  2. Who should the letter be addressed to — the landlord or the real estate agent? Their name (and the agency, if an agent).
  3. Tell me in your own words what happened — when you paid, what you were told the holding deposit was for, and what they have said since about giving it back.
  4. How much did you pay, when, and how did you pay it (bank transfer, card, cash)? Do you have a receipt or a written confirmation?
  5. What were you told the holding deposit was for? For example, that it would hold the property for you, be credited to your first rent or bond, or be refunded if things did not go ahead.optional
  6. What is the address of the rental property you were trying to secure?
  7. Was a tenancy agreement (lease) ever signed?
  8. What do you want this letter to ask for?
  9. What is the amount you want refunded or credited? Use the figure you actually paid.
  10. Do you have the landlord's or agent's email address? You can send them the letter yourself once you download it.optional
  11. Your state or territory — so the letter is dated in your time zone.
  12. Your name and email — so the draft lands in your dashboard and inbox.
Holding Deposit Refund Demand (Renters)
$29
Flat fee · All states · Done for you
Start My Holding Deposit Refund — $29 →
  • You review it first · Nothing is sent to anyone else
  • 2 free amendments included
  • All Australian states and territories
  • Stripe secured · 256-bit encrypted
How it works

From your answers to a finished Holding Deposit Refund in three steps

1

Answer 10 quick questions

Who it’s about, what happened and what you want. Plain English, one question at a time.

2

We write it, calmly and clearly

Your Holding Deposit Refund Demand (Renters) is written from your answers in plain English, in the tone you choose, then formatted as a clean one-page PDF. Usually ready within about five minutes.

3

Review, confirm, receive

The draft lands in your dashboard for you to read. Change anything that isn't right (two free amendments), confirm it, and we email you the final PDF. Nothing is sent to anyone else.

Ready? Start now.

No card required until the end. No account needed to start.

Start My Holding Deposit Refund — $29 →

$29 flat fee · You review it first · unlimited edits

You check it before it is final
Read your full document on your dashboard, change the wording yourself or ask for a redraft (unlimited edits, 2 redrafts included), then confirm it. We then email you the final PDF. Nothing is sent to anyone else.
Common questions

Everything about the Holding Deposit Refund Demand (Renters)

How much does the Holding Deposit Refund cost?

A flat $29 AUD, including GST. There is no card required to start, no subscription and no hourly rate — you see the full summary of your answers before you pay.

How long does it take?

There are 10 questions, which take a few minutes to answer. After you pay, your draft is usually ready in about 5 minutes, and you can read it and request changes before you approve it.

When do I get the document?

The draft of your Holding Deposit Refund Demand (Renters) is usually ready in about 5 minutes. You read it on your dashboard and can change the wording; once you confirm it, the final PDF is available to download and emailed to you.

What if I need changes?

You read the full Holding Deposit Refund on your dashboard first. You can change the wording or ask for a redraft, with unlimited edits and 2 redrafts included, then confirm it and the final PDF is yours to download and keep.

Does it work in my state?

Yes, anywhere in Australia. It is an everyday letter in plain Australian English, so it does not cite any law. It is dated in your own time zone.

Put it in writing today.

A few quick questions and your Holding Deposit Refund Demand (Renters) is ready in minutes. No card required until the end.

Start My Holding Deposit Refund — $29 →
$29 flat fee · You review it first · Nothing is sent to anyone else · No card needed to start · Available 24/7
4,266 users over the past 30 days