Know Your Rights.
Then Use Them.
Plain-English guides to Australian law — bonds, tradies, tribunals, consumer rights, and more. Written so you can actually act on them.
Identity Stolen or Caught in a Data Breach? Lock Down Your Credit in Australia
Identity stolen or your details in a data breach? Your right to a credit ban at Equifax, Experian and illion, who to contact, and how to protect yourself.
Read Guide →Scammed Out of Money or Crypto? How to Report It and Try to Get It Back in Australia
Lost money to an investment, crypto or impersonation scam? Your rights, who to call first, how to report it, and how to…
Read Guide →Bank Refused to Refund Your Scam Loss? How to Complain and Take It to AFCA
Your bank refused to refund a scam or unauthorised transaction, or has stalled? How to lodge a formal complaint and escalate to…
Read Guide →Identity Theft in Australia? What to Do Now
If your identity has been stolen or your details were exposed in a data breach, the fastest protection is a credit ban…
Read Guide →Bank Will Not Refund Your Scam Loss? What to Do
If your bank has refused to refund a scam or unauthorised-transaction loss, or has not resolved it, you do not have to…
Read Guide →Unauthorised Transaction on Your Account? How to Dispute It
If money has gone from your account or card that you did not authorise, report it to your bank straight away and…
Read Guide →Romance Scam: What to Do Now to Try to Get Your Money Back
If someone you met online or on a dating app manipulated you into sending money, the two most important things are to…
Read Guide →Scammed Out of Crypto or an Investment? What to Do Now
If you have just lost money or crypto to a fake investment or trading platform, the first hours matter most. Call your…
Read Guide →Paid for an Online Order That Never Arrived? How to Get a Refund
Paid for something online and it never turned up — or it arrived far too late and the seller won’t refund? Under…
Read Guide →Phone or Internet Complaint in Australia? Cost and Your Options
If your phone or internet provider has overcharged you, will not fix a fault, locked you into a contract, or will not…
Read Guide →Reading About It Is Step One.
When you're ready to take action, Claim Done drafts your documents and helps you send them. Not a law firm; not legal advice.
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