Letter to the Strata Manager or Body Corporate
First time asking your strata manager, body corporate or owners corporation for something, before any complaint: a common property repair, records, a by-law question, a problem with another lot or approval for work on your lot? A clear, polite written request in the right strata terms for your state. No legal threats.
What this document does
- Sets out your lot, the building and what you need, from your answers only.
- For a common property repair, records, a by-law question, a problem with another lot or approval for work on your lot.
- Uses the right words for your state: owners corporation, body corporate, strata company or strata corporation, and by-laws or rules.
- Asks clearly for what you would like, and for a reply in writing.
- Polite and calm: no threats and no legal jargon. A friendly, firm or formal tone, your choice.
- You read it first, then we email it for you or you download it and send it yourself.
What we'll ask you
Plain-English questions, one at a time. No legal knowledge needed — if you don't know an answer exactly, your best estimate is fine.
- What is the letter about?
- Are you an owner or a tenant?
- Who is the letter to? The strata manager's name and company, or the secretary or the committee.
- Your unit or lot number, the building name or address, and the plan or scheme number if you know it.
- Tell me the details, with dates where you have them.
- What would you like them to do, and by when if you have a date in mind?
- Have you raised it before? If so, when, with whom, and what were you told?
- How should the letter sound?
- You approve it before it is sent
- 2 free amendments included
- All Australian states and territories
- Stripe secured · 256-bit encrypted
From your answers to a finished Strata Request Letter in three steps
Answer 8 quick questions
Who it’s about, what happened and what you want. Plain English, one question at a time.
We write it, calmly and clearly
Your Letter to the Strata Manager or Body Corporate is written from your answers in plain English, in the tone you choose, then formatted as a clean one-page PDF. Usually ready within about five minutes.
Review, approve, sent
The draft lands in your dashboard for you to check. Nothing goes to the other party until you approve it — then we email it on your behalf and record the delivery, or you download it and send it yourself. Two free amendments included.
Ready? Start now.
No card required until the end. No account needed to start.
Start My Strata Request Letter — $29 →$29 flat fee · You approve it before it is sent · 2 edits included
Everything about the Letter to the Strata Manager or Body Corporate
How much does the Strata Request Letter cost?
A flat $29 AUD, including GST. There is no card required to start, no subscription and no hourly rate — you see the full summary of your answers before you pay.
How long does it take?
There are 8 questions, which take a few minutes to answer. The draft is usually ready in about 5 minutes after payment, any time of day.
Is it sent automatically, or do I see it first?
You see it first. The draft lands in your dashboard for review; nothing goes to the other party until you approve it. Once you approve, we email it on your behalf and record the delivery.
What if I need changes?
You read the full Strata Request Letter on your dashboard before anything is sent. You can change the wording yourself or ask for a redraft, with 2 edits included.
Does it work in my state?
Yes, anywhere in Australia. It is an everyday letter in plain Australian English, so it does not cite any law. It is dated in your own time zone.
What if the strata manager or committee does not act?
Claim Done also has a formal Strata / Body Corporate Complaint ($49), for a dispute about repairs, by-laws, levies or the way the scheme is run.
Can a tenant use it?
Yes. The letter says whether you are an owner, a tenant or another resident. For a repair inside your rental, the Repair Request to your landlord or agent may suit better.
Other everyday letters
Put it in writing today.
A few quick questions and your Letter to the Strata Manager or Body Corporate is ready in minutes. No card required until the end.
Start My Strata Request Letter — $29 →