Strata Complaint — Formal Letter Citing the Right Strata Act for Your State.
Formal complaint to your strata committee, body corporate, or owners corporation citing the relevant strata legislation — NSW SSMA, QLD BCCMA, VIC OC Act, WA STA. Flat $79.
When You Need a Strata Complaint
- Noise, parking, pet, or smoking breaches by other lot owners
- Common-property maintenance ignored by the committee
- Unfair levies, special levies, or budgeting concerns
- Building defects, water ingress, or unsafe areas not being fixed
- By-laws being applied selectively or ignored entirely
- Strata manager unresponsive or breaching their obligations
- No subscription
- Ready within 60 minutes
- All 8 Australian states
- Secure 256-bit encrypted
How This Service Works
Everything you need to know before you start.
Not sure if this is the right service for you?
Contact SupportFrom Evidence to Document in 4 Steps
Tell Us What's Happening
Describe the issue in plain English — noise, levies, maintenance, defects. Include dates and what you've already tried.
Confirm Your State
Different states have different strata Acts. We cite the right one for your address.
AI Drafts the Complaint
Our Legal Oracle drafts a formal complaint citing the relevant Act, by-laws breached, timeline, and remedy requested.
Send to Your Strata
Download the PDF and email or hand-deliver to your committee or strata manager. Keep proof of delivery.
What Claim Done Delivers
- Formal complaint addressed to the right body for your state (committee, owners corporation, or body corporate)
- Citation of the relevant strata Act and the specific by-laws breached
- Timeline of incidents with dates and prior attempts to resolve
- Clear remedy requested and reasonable deadline to act
- Escalation pathway to your state tribunal — NCAT (NSW), QCAT (QLD), VCAT (VIC), SAT (WA), SACAT (SA), ACAT (ACT)
- Professional A4 PDF you can email or hand-deliver
Everything About Strata / Body Corporate Complaint
What if my strata committee ignores the complaint?
Your next step is usually mediation through your state tribunal — NCAT (NSW), QCAT (QLD), VCAT (VIC), SAT (WA). Most strata disputes must go through mediation before a tribunal will hear them. Our complaint letter creates the paper trail you'll need.
Which strata Act applies to me?
Depends on your state. NSW: Strata Schemes Management Act 2015. QLD: Body Corporate and Community Management Act 1997. VIC: Owners Corporations Act 2006. WA: Strata Titles Act 1985. Our wizard picks the right one based on your address.
Can I complain about other owners?
Yes — but the complaint goes to the strata committee or owners corporation, not the other owner directly. The committee then enforces the by-laws against the offending lot owner.
What if the issue is with the strata manager themselves?
Your complaint goes to the committee or owners corporation, who employs the strata manager. If the committee is unresponsive, you can escalate to your state's strata authority or tribunal.
Do I need to attend a strata meeting first?
Not always — but it helps. Most committees expect you to raise the issue informally first. Our letter can reference any prior attempts you've made (emails, in-person, AGM motions).
Ready to Get Started?
It takes under 10 minutes. Your Strata / Body Corporate Complaint will be sent within the hour.
Begin Document — $79 →