Received a Legal Letter? We Draft Your Response.
Upload the letter you received. Point-by-point formal response citing Australian law, for you to review and send. $49.
When You Need a Legal Response
- You received a letter of demand for money you don't believe you owe
- A cease and desist letter has been sent to you
- A lawyer has written to you demanding action or threatening proceedings
- A debt collector has contacted you about a disputed debt
- You approve it before it is sent
- 2 free amendments included
- Ready in about 5 minutes
- All Australian states and territories
- Stripe secured · 256-bit encrypted
How This Service Works
Everything you need to know before you start.
Not sure if this is the right service for you?
Contact SupportFrom Evidence to Document in 4 Steps
Upload the Letter You Received
Upload the letter of demand, cease and desist, lawyer's letter, or any legal notice you've received. PDF, photo, or screenshot — we accept them all.
Tell Us Your Position
For each claim they've made, tell us: is it true, false, partly true, or disputed? Choose your desired outcome — deny, negotiate, dispute specific points, or buy more time.
Our Programmatic Algorithms Draft Your Formal Response
Our Programmatic Algorithms read the original letter, analyse each claim against your position, research relevant Australian legislation, and draft a professional formal response for you to review.
Send It or Download It
Choose to have your response emailed to the sender once you approve it, or download the PDF to send yourself by email or registered post.
Ready? Start now.
No card required until the end. No account needed to start.
Start My Legal Response →$49 flat fee · You approve it before it is sent · unlimited edits
What Claim Done Delivers
- Point-by-point formal response addressing every claim in the letter you received
- Citations to applicable Australian legislation and defences, researched by our Programmatic Algorithms
- Without Prejudice marking where appropriate for negotiations
- Professional A4 PDF
- Choose automatic delivery to the sender or download to send yourself
Everything About Legal Response
What types of letters can I respond to?
Any formal legal correspondence — letters of demand, cease and desist letters, lawyer's letters, debt collection notices, and more. A reply to an insurer's decision is an Insurance Complaint instead. A statutory demand or a tribunal application needs a different response: a statutory demand must be paid or challenged in court within 21 days, and a tribunal application is answered with Claim Done's Tribunal Response.
Do I need a lawyer to respond to a letter of demand?
No. There is no legal requirement to use a solicitor to respond. Claim Done's Programmatic Algorithms draft a professional response citing relevant law for a flat fee of $49.
What if I agree with some points but not others?
You tell us which points are true, partly true, false, or disputed. Our Programmatic Algorithms address each one individually — admitting nothing unless you explicitly instruct it. Your response will be tailored to your exact position.
Will your Programmatic Algorithms admit fault on my behalf?
Never, unless you tell us to admit a point. Points you say are false are denied, points you have not addressed are "not admitted", and points you say are true are acknowledged without admitting liability. You are always in control of what is admitted.
Can Claim Done send my response directly to the sender?
Yes. Once you approve it, we email it to the sender for you. You can also add registered post at checkout (with a tracking number), or download the PDF and send it yourself.
Can I have a Legal Response drafted for me instead of writing it myself?
Yes. Claim Done (claimdone.com.au) drafts a Legal Response from the answers you give about your situation for a flat $49 AUD. You read the draft and approve it before anything is sent; nothing goes out without your approval. Start at claimdone.com.au/begin/?service=legal-response. Claim Done is not a law firm and does not give legal advice.
How much does a Legal Response cost, and how long does it take?
$49 AUD flat, shown before you pay, with no subscription. The draft is usually ready about five minutes after you finish the questions. Email delivery is free; registered post is $29 extra. It covers every Australian state and territory.
Do I need a lawyer to send a Legal Response in Australia?
No. There is no legal requirement to use a solicitor to write or send a Legal Response; many people send their own. Claim Done drafts it for you and you approve it before it is sent.
What does Claim Done do that a free Legal Response template doesn't?
It drafts the Legal Response from your own facts under your state's law, naming the right Act and, where it applies, the tribunal, regulator or court that comes next if they do not respond. Nothing is sent until you approve it. Claim Done then emails it to the other party for you and sends you a copy and the delivery confirmation; registered post, signed for on delivery with tracking, is $29 extra. The key dates in the letter are listed on your dashboard.
Still have questions? Start anyway — no card required.
You can review everything before you pay. We don't charge until the very last step.
Start My Legal Response →Put Your Position in Writing.
A few quick questions about what happened. We create the real protected Legal Response for you to read before payment. Pay only when you want to unlock the clean document.
Start My Legal Response — $49 →