Unfair Deactivation — Rideshare & Delivery Platform Application

What this document does

• Since 2025 employee-like workers can apply to the Fair Work Commission for unfair deactivation — within 21 days.
• A complete application pack: your Form F89 statement, the eligibility test, why the deactivation is unfair under the Act and the Deactivation Code, and the reactivation and lost-earnings orders you seek.
• Records the facts that matter on paper: digital labour platform operator, deactivation type and reason given, date deactivation took effect, kind of work, city, tenure, regularity and earnings.
• Structured to the Fair Work Commission's form and the facts it needs to see.
• Cites the Commonwealth law and national bodies that apply the same way in every state and territory.
• Delivered as a PDF you download the moment it is ready.

What we'll ask you

Plain-English questions, one at a time. No legal knowledge needed — if you don't know an answer exactly, your best estimate is fine.

1. Which platform deactivated you? The app or company name as it appears in your account or payment statements (e.g. Uber, Uber Eats, DoorDash, Menulog, Amazon Flex, Didi, Ola, Airtasker, Mable, Hireup).
2. Tell me what happened — the trip, order or event that triggered it (if you know), any warning or 'preliminary notice' you got, what you were told, whether you were asked for your side, what you said, and what has happened since (appeal, review, silence).
3. What exactly did they do?
4. What reason did the platform give, in their words?
5. What date did the deactivation take effect — the day you lost access? (The 21-day limit to apply runs from this date.)
6. When did you start working on this platform?
7. Your work on the platform: the kind of work (rideshare, food or grocery delivery, parcels, care or tasks), your city, roughly how many hours or deliveries a week over the last 6 months, and your typical weekly earnings from it. Do you also work on other platforms?
8. Before the deactivation, did they send you a warning or a notice asking for your side?
9. Why is it unfair? Your side of the incident, whether the reason is untrue or trivial, whether you were warned first, given the details, or allowed to respond, and anything else — long clean record, the complaint came from a customer with a grudge, no evidence was shown to you.
10. What do you want? Reactivation of your account (the Commission's main remedy), plus payment of the earnings you've lost since the deactivation — say roughly how much per week and how long you have been off.
11. Your state or territory — the Fair Work Commission deals with deactivation everywhere; your state decides the discrimination complaint option and its time limit, and the date on the document.
12. Your name and email — so the draft lands in your dashboard and inbox.