Car Accident Damage Claim — Demand to At-Fault Driver
Someone hit your car and won't pay — or their insurer keeps stalling? Formal letter of demand to the at-fault driver (and their insurer) for your repair costs, towing, hire car and loss of use, with a fixed deadline before you file in your state's small claims court or tribunal. Property damage only.
What this document does
- Formal letter of demand to the at-fault driver (and their insurer) for your repair costs, towing, hire car and loss of use, with a fixed deadline before you file in your state's small claims court or tribunal.
- Property damage only.
- Records the facts that matter on paper: at-fault driver / insurer, accident date, place and vehicles, other driver's insurer and claim number, evidence of fault.
- Sets a clear deadline and spells out what happens if they ignore it.
- Cites the right Act, regulator and tribunal for your state — all eight states and territories covered.
- You review the draft first; we only send it to the other party on your say-so.
What we'll ask you
Plain-English questions, one at a time. No legal knowledge needed — if you don't know an answer exactly, your best estimate is fine.
- What is the other driver's full name?
- Is there a court order, police order or intervention order that stops you contacting this person?
- Do you know their insurer and claim number?optional
- Tell me what happened — how the collision occurred, why it was their fault, what was said at the scene, and what's happened since (calls, texts, insurer responses).
- Date, time and location of the accident, and both vehicles (make, model and rego).
- What proves it was their fault? Police event number, dashcam, photos, witnesses, an admission at the scene, their insurer accepting liability…
- Itemise your losses: repair quotes or invoices (repairer, date, amount), towing, storage, hire car or days without a car, and your insurance excess if you claimed on your own policy.
- What is your own insurance position?
- Total amount you're claiming (add up the repairs, towing, storage, hire car and excess). If you have claimed on your own comprehensive policy, include only your excess, hire car and other costs your insurer did not pay.
- Do you have the other driver's address?optional
- Do you have the other driver's (or their insurer's) email? We can send the letter straight to them once you approve it.optional
- You approve it before it is sent
- 2 free amendments included
- All Australian states and territories
- Stripe secured · 256-bit encrypted
Accident Damage Demand — drafted to the right state law
One document, eight jurisdictions. We only ever cite the Act, regulator and tribunal for your state, so nothing from another jurisdiction bleeds into your accident damage demand.
New South Wales
A claim for motor vehicle property damage caused by another driver's negligence is a common law damages claim.
Victoria
A claim for motor vehicle property damage caused by another driver's negligence is a common law damages claim; the Wrongs Act 1958 (Vic) applies to apportionment and contributory negligence.
Queensland
A claim for motor vehicle property damage caused by another driver's negligence is a common law damages claim; the Civil Liability Act 2003 (Qld) applies to breach of duty and apportionment.
Western Australia
A claim for motor vehicle property damage caused by another driver's negligence is a common law damages claim; the Civil Liability Act 2002 (WA) applies.
South Australia
A claim for motor vehicle property damage caused by another driver's negligence is a common law damages claim; the Civil Liability Act 1936 (SA) applies.
Tasmania
A claim for motor vehicle property damage caused by another driver's negligence is a common law damages claim; the Civil Liability Act 2002 (Tas) applies.
Australian Capital Territory
A claim for motor vehicle property damage caused by another driver's negligence is a common law damages claim; the Civil Law (Wrongs) Act 2002 (ACT) applies.
Northern Territory
A claim for motor vehicle property damage caused by another driver's negligence is a common law damages claim.
From your answers to a finished Accident Damage Demand in three steps
Answer 11 quick questions
Who it’s about, what happened and what you want. Plain English, one question at a time.
We draft it for your state
Your Car Accident Damage Claim — Demand to At-Fault Driver is drafted to the legislation, regulator and tribunal for your state or territory, then formatted as a professional PDF. Usually ready within about five minutes.
Review, approve, sent
The draft lands in your dashboard for you to check. Nothing goes to the other party until you approve it — then we email it on your behalf and record the delivery. Two free amendments included.
Ready? Start now.
No card required until the end. No account needed to start.
Start My Accident Damage Demand — $49 →$49 flat fee · You approve it before it is sent · 2 edits included
Everything about the Car Accident Damage Claim — Demand to At-Fault Driver
How much does the Accident Damage Demand cost?
A flat $49 AUD, including GST. There is no card required to start, no subscription and no hourly rate — you see the full summary of your answers before you pay.
How long does it take?
There are 11 questions, which take a few minutes to answer. The draft is usually ready in about 5 minutes after payment, any time of day.
Is it sent automatically, or do I see it first?
You see it first. The draft lands in your dashboard for review; nothing goes to the other party until you approve it. Once you approve, we email it on your behalf and record the delivery.
What if I need changes?
You read the full Accident Damage Demand on your dashboard before anything is sent. You can change the wording yourself or ask for a redraft, with 2 edits included.
Does it work in my state?
Yes. The Car Accident Damage Claim — Demand to At-Fault Driver is drafted to the law of the state or territory the matter is in — NSW, Victoria, Queensland, WA, SA, Tasmania, the ACT and the NT — citing the right Act, regulator and tribunal or court for that state.
Read up before you send
Other vehicles documents
Put it in writing today.
A few quick questions and your Car Accident Damage Claim — Demand to At-Fault Driver is drafted for your state. No card required until the end.
Start My Accident Damage Demand — $49 →