Lemon Laws Victoria: Faulty Car Refund or Replacement (2026)
Last updated · Reviewed by the Claim Done team · Not legal advice
Victoria has no separate “lemon law” Act. If a car from a dealer has a major failure, the Australian Consumer Law (federal, every state) lets you reject it and choose a refund or a replacement. On top of that, a used car up to 10 years old with less than 160,000 km carries the Victorian dealer warranty: repairs at the dealer’s cost for 3 months or 5,000 km. The dealer’s state decides which warranty, regulator and tribunal apply. Five steps: contact the dealer, send a formal demand, complain to Consumer Affairs Victoria, send a final demand, apply to VCAT.
Claim Done is not a law firm and does not give legal advice; this page is general information. It was prepared by the Claim Done content team from the legislation and official pages listed under Sources, all checked 19 October 2026.
Your rights in 60 seconds
- Two layers. The Australian Consumer Law (ACL) covers every car bought from a dealer, new or used, in every state. The Victorian dealer warranty sits on top of it. A dealer cannot contract out of either.
- Major failure: reject the car and choose a refund or a replacement (ACL ss 259(3), 263(4)). The dealer does not get to insist on a repair.
- Minor failure: the dealer must repair, replace or refund within a reasonable time (its choice); if it refuses or takes too long, you can have it fixed elsewhere and recover the cost, or reject the car (ACL ss 259(2), 261).
- Victorian warranty: used cars up to 10 years old with less than 160,000 km are repaired at the dealer’s cost for 3 months or 5,000 km, whichever comes first (Motor Car Traders Act 1986 s 54).
- Cooling-off: 3 clear business days after signing, before delivery, for a forfeit of the greater of $100 or 1% on a used car (s 43).
- Safety net: the Motor Car Traders’ Guarantee Fund pays up to $40,000 if a licensed dealer will not honour the warranty or a VCAT order.
- Disputes: complain to Consumer Affairs Victoria; claims go to VCAT, with no money cap, for a fee of $67.40 (up to $15,000) or $222.80 (above).
Which state’s law applies to you
What matters is where the dealer you bought from is located, not where you live. The dealer’s state decides which state warranty applies, which regulator takes your complaint, and which tribunal or court hears your claim. The ACL is the same everywhere.
- You live in Albury (NSW) and bought from a dealer in Wodonga: Victorian law, Consumer Affairs Victoria and VCAT apply.
- You bought online from a Melbourne dealer and had the car trucked to Perth: Victorian law still applies.
- You live in Melbourne and bought from a dealer in Hobart or Sydney: use the Tasmanian or New South Wales page. Every state is on the lemon laws Australia hub.
The interstate exception for VCAT
If the dealer is an individual or sole trader (not a company) and you live in a different state, VCAT cannot decide the dispute (Burns v Corbett [2018] HCA 15), and the claim goes to the Magistrates’ Court of Victoria instead. Claims against companies (Pty Ltd or Ltd) and buyers living in a territory are not affected. Check the dealer’s name on your contract or tax invoice before you apply.
Your rights under the Australian Consumer Law
The ACL (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) expressly covers vehicles and second-hand goods (s 2(1)). You are a consumer if the price did not exceed $100,000 (cars bought from 1 July 2021), or if the car is of a kind ordinarily bought for personal or household use, which covers the family car at any price (s 3(1); Competition and Consumer Regulations 2010 reg 77A).
Acceptable quality (s 54)
The dealer guarantees the car is fit for the purposes cars like it are commonly used for, acceptable in appearance and finish, free from defects, safe and durable, judged as a reasonable consumer aware of any hidden defects would see it, given the car’s nature, price and what was said about it (s 54(2)-(3)). An older, cheaper car need not be perfect, but it must be safe and keep running for a reasonable time. It must also suit any purpose you told the dealer about, such as towing a caravan (s 55), and match its description (s 56). The dealer escapes only for a problem specifically drawn to your attention before the sale, such as on a transparent notice displayed with the car (s 54(4)-(5)), or one your own inspection ought reasonably to have revealed (s 54(7)).
What is a major failure (s 260)
A failure is major if a reasonable consumer fully aware of it would not have bought the car; the car departs significantly from its description; it is substantially unfit for its normal purpose, or a purpose you told the dealer about, and cannot easily and within a reasonable time be fixed; or it is unsafe. Several minor faults can add up to a major failure: for contracts made on or after 18 December 2020, two or more failures are major if, taken as a whole, a reasonable consumer would not have bought the car (s 260(2)-(3)). The ACCC’s motor vehicle guide gives examples such as a new car off the road for a combined five weeks of repair attempts.
Refund or replacement is your choice
For a major failure you reject the car by telling the dealer, with your reasons (s 259(3)). The dealer must then, as you choose, refund what you paid plus the value of any trade-in, or replace the car with one of the same type and similar value if one is reasonably available (s 263(4)). A credit note is not a refund (s 263(5)), and the ACCC says a refund must not be reduced for your use of the car. If the fault means the car cannot be returned without significant cost to you, the dealer must collect it at its own expense (s 263(3)). For a minor failure the dealer chooses to repair, replace or refund (s 261); if it refuses or takes too long, you can have it fixed elsewhere and recover the cost, or reject the car (s 259(2)). Either way you can claim reasonably foreseeable losses such as towing, inspections and hire cars (s 259(4)).
How long you have to reject (s 262)
There is no fixed number of days or kilometres: the rejection period is the time within which it would be reasonable to expect the fault to show up, given the type of car and how much and how long it should reasonably be used (s 262(2)). The ACCC says it is not tied to warranties, so it can run past the end of the Victorian dealer warranty or a manufacturer’s warranty. You lose the right if you dispose of the car or it is damaged after delivery for unrelated reasons (s 262(1)).
“Sold as is” and “see the manufacturer” do not work
Any term that tries to exclude or limit the guarantees or remedies is void (ss 64, 276). Your claim is against the dealer: the ACCC says the dealer must not tell you to go to the manufacturer for a remedy, and the dealer can recover its costs from the manufacturer (s 274). You can separately sue the manufacturer, but only for damages, not a refund or replacement (ss 271-272), within 3 years of when you first became aware, or ought reasonably to have become aware, of the failure (s 273).
If the car was on finance
If the dealer arranged the loan, the lender is usually a “linked credit provider”, jointly liable with the dealer for breaches of the guarantees, capped at the amount financed plus interest and costs (ACL ss 278, 281). If the sale is rescinded or discharged, for example because you rejected the car, you can end a tied loan with that lender and recover interest you paid (National Credit Code s 135), unless you found the lender yourself. If you cannot keep up repayments, give the lender a hardship notice; it must answer in writing and name AFCA if it refuses (s 72). The ACCC warns not to stop repayments while a minor fault is being fixed.
The Victorian dealer statutory warranty
The warranty is in section 54 of the Motor Car Traders Act 1986 (Vic). It is part of your sale contract whether or not the paperwork mentions it (s 54(2)), and it binds any “motor car trader”, meaning anyone carrying on the business of trading in cars, licensed or not (s 3).
| Question | Victorian rule | Law |
|---|---|---|
| Which cars qualify | A used motor car sold by a motor car trader that was manufactured not more than 10 years before the sale and has been driven less than 160,000 km | s 54(1) |
| How age is measured | From the build date on the “Built” plate or stamping (usually on the firewall); if there is none, the compliance plate date. A month-only date counts as the first day of the next month | s 54(8)-(9) |
| How long it lasts | Until the car has been driven a further 5,000 km from delivery, or 3 months from the day after delivery, whichever comes first | s 54(2B) |
| Time that does not count | Days the dealer has the car to check it or do warranty work are not counted in the 3 months | s 54(3) |
| What counts as a defect | A component that is no longer in proper working condition for the car’s likely age or kilometres, or that makes the car unroadworthy or unable to be driven | s 54(10) |
| What the dealer must do | At its own expense, arrange for the car to be taken to a repairer and repair or make good the defect so the car is in reasonable condition for its age. CAV says suitable second-hand parts are acceptable, the dealer pays towing if the car cannot be driven, and it need not lend you a car | s 54(2A) |
| Cars not covered | Commercial vehicles (compliance codes MD, ME, NA, NB or NC for cars made or imported from 1 July 1988); motorcycles; cars sold to another trader or to the dealer’s employee; cars sold to someone who had them for 3 continuous months before the sale; cars sold at public auction on the owner’s behalf | s 54(5)-(7); s 3 |
| Defects not covered | Defects listed on a valid Existing Defects Notice; accidental damage, misuse or negligence after delivery; tyres; the battery; prescribed accessories such as the radio, phone kits, light globes, non-standard alarms and GPS navigation | s 54(4); s 55; Regulations 2018 reg 26 |
| Existing Defects Notice | A listed defect is excluded only if the notice was attached to the car at all material times, you signed a copy at or before the sale, you were given a signed copy, and the dealer’s repair estimate is reasonable | s 55 |
| No-warranty notice | A dealer selling a used car that the warranty does not apply to must attach a prescribed notice saying so | s 54(2C) |
| Your notice or deadline | The Act sets no written-notice requirement and no deadline other than the defect appearing within the warranty period. CAV advises contacting the selling dealer first: arranging your own repairs first may void the warranty and leave you paying | s 54 |
| Can it be waived | No. A special condition limiting the warranty is void and including one is an offence, and any term excluding the Act is void. The only lawful narrowing is a valid Existing Defects Notice | ss 56, 88 |
| If you sell the car | CAV says the warranty comes from your contract with the dealer and does not pass to a later owner | CAV guidance |
| Relationship to the ACL | In addition to the ACL; every other right and remedy is preserved | s 89 |
A registered car must also be sold with a roadworthy certificate issued within the last 30 days (s 42A). Motorcycles get no section 54 warranty, but a motorbike from a dealer still has the full ACL guarantees and the cooling-off right. When the warranty ends, your ACL rights do not: CAV says they can still apply, and the ACCC’s December 2025 report on second-hand cars says dealers have reportedly told buyers otherwise.
Cooling-off in Victoria
You can cancel a dealer sale, new or used, car or motorbike, by written notice to the dealer before the end of 3 clear business days after you sign. Saturdays, Sundays and Victoria-wide public holidays do not count (s 43(1)-(1A)).
- It ends at delivery: take delivery within the 3 days and the right is gone (s 43(2)).
- You forfeit the greater of $100 or 1% of the price for a used car (or any car sold at your home or work when you did not ask for that), or the greater of $400 or 2% for a new car sold at the dealer’s premises (s 43(4), (8)).
- Your trade-in comes back (the dealer must not dispose of it meanwhile) and a linked credit contract is discharged (s 43(3)-(4)).
- Not available for commercial vehicles, public auctions or company buyers (s 43(1), (7)).
Other ways out of the contract
Within 3 months of the agreement you can apply to rescind the sale for a false odometer representation, a contract without the prescribed terms, or a car substantially different from its Notice of Particulars (s 45): at VCAT if the cash price was not more than $40,000, or at the Magistrates’ Court at any price. If you told the dealer about the problem within the 3 months, you have a further month after that notice to apply (s 45(3)). If the contract does not comply with ss 37, 41 or 42, or the dealer committed an offence under s 38 about the car, you can also withdraw by written notice within 3 months while the car is still with you or the dealer (s 88B).
Compensation: the Motor Car Traders’ Guarantee Fund
Victoria has a dealer compensation fund, the Motor Car Traders’ Guarantee Fund (s 74). Claims are decided by the Motor Car Traders Claims Committee.
- When it pays: loss from a dealer’s failure to honour the section 54 warranty, failure to pass clear title (money owing or a stolen car), disposing of your trade-in during cooling-off, failing to refund a deposit or deliver after payment, and failing to satisfy a court or VCAT order, among other grounds (s 76(1)).
- Which dealers: the dealer must have been licensed, or you reasonably believed it was (s 74(3)(a)). CAV says there are no claims for cars from private sellers or interstate dealers, or bought at auction for mechanical faults.
- Limits: up to $40,000 per claim (reg 28), actual money lost only, not consequential loss such as lost wages or fines (s 76(6)); CAV says ACL breaches are not covered. The Committee can ask you to try other legal options first and can refuse a claim for unreasonable delay (ss 76(7), 77(2)).
- How to claim: no fee. Send CAV’s Application for compensation form to mctcc@dgs.vic.gov.au or to The Secretary, Motor Car Traders Claims Committee, GPO Box 322, Melbourne VIC 3001, with your contract, invoices, receipts and correspondence. You can ask VCAT to review the decision within 28 days (ss 79-80).
New cars in Victoria
There is no Victorian statutory warranty for new cars: section 54 covers used cars only. A faulty new car is handled under the ACL guarantees, alongside any manufacturer’s warranty, which cannot take your ACL rights away. The ACCC’s guide says a dealer cannot refuse a remedy just because the fault appeared shortly after the manufacturer’s warranty expired, and servicing at an independent workshop does not affect your rights. Victorian rules that do apply: the sale agreement must contain the prescribed particulars, with a copy to you (s 42), and the cooling-off right applies with the $400 or 2% forfeit. A recall does not replace your ACL rights; check recalls at vehiclerecalls.gov.au.
Private sales and auctions
A private seller is not a motor car trader, so there is no section 54 warranty and no cooling-off, and under the ACL a one-off sale by someone not in business carries only the guarantees of clear title, undisturbed possession and no hidden debts. CAV says buying privately offers less legal protection: check the car is not stolen, has no money owing and is not written off. A private seller of a registered car must still give you a roadworthy certificate issued within the last 30 days (s 42A).
At a public auction run for the owner there is no statutory warranty, no cooling-off and no roadworthy requirement (ss 54(7), 43(7), 42A(3)), and at a traditional auction the ACL quality guarantees do not apply. CAV says a car bought “off the floor” at an auction house, not under the hammer, carries the usual licensed-dealer protections. An eBay-style online auction is not a “sale by auction” under the ACL.
Bought privately? See private sale rights in Victoria
Evidence checklist
- The contract of sale and tax invoice, showing the dealer’s legal name, ABN and licence number.
- The Notice of Particulars, any Existing Defects Notice or no-warranty notice, and the roadworthy certificate.
- The advertisement or listing (screenshot it now, before it disappears) and any messages about the car’s history, kilometres or condition.
- The build plate and compliance plate dates, and the odometer reading at delivery and today (photos).
- A dated note of when each fault first appeared and the kilometres at the time.
- Photos and videos of the fault, warning lights and any dashboard error messages.
- An independent mechanic’s written report or quote, saying what is wrong and, if possible, whether the fault was likely present at the sale.
- Every call, email and text with the dealer: dates, names and what was said.
- Receipts for towing, inspections, hire cars, repairs and other costs.
- Your finance contract, any extended warranty paperwork, and the service history.
The 5 steps to a refund, replacement or repair
Step 1: Contact the dealer
Phone the dealer and follow up the same day by email. Describe the fault, when it started and the kilometres, say what you want (refund, replacement or repair), and give them 24 hours to respond. Keep a record of every contact. Do not have the car repaired elsewhere before the dealer responds: CAV warns that may void the warranty.
Step 2: No response or a refusal: send a formal demand
If the dealer does not respond, refuses, or offers less than the law requires, send a formal written demand. Our letter sets out your rights under the ACL and the Motor Car Traders Act, lists each defect, states your choice of remedy and gives a firm deadline. It is also the proof that you tried to resolve the problem, which CAV and VCAT will both look for.
Send the dealer a formal demand – $49
Step 3: Complain to Consumer Affairs Victoria
Lodge a complaint with Consumer Affairs Victoria using its online General complaint form, and attach a copy of your letter. CAV will not take a complaint further unless you have first tried to resolve it with the business, so your letter matters. If the dealer was licensed and will not honour the warranty, you can also claim from the Motor Car Traders’ Guarantee Fund (see above).
Lodge a complaint with Consumer Affairs Victoria
Step 4: Send the final demand
When CAV gives you a complaint reference number, come back and send a final demand. It quotes your first letter, the dealer’s response (or silence) and your CAV reference number, and gives a short final deadline before you apply to VCAT.
Step 5: Apply to VCAT
If the dealer still has not fixed it, apply to VCAT’s Civil Claims List (goods and services disputes), which can order a refund, payment, damages, rescission or variation of the contract (Australian Consumer Law and Fair Trading Act 2012 (Vic) s 184). There is no money cap, and the standard fee is $67.40 for a $5,000 claim and $222.80 for a $30,000 claim. Apply through myVCAT or the print-friendly form and pay the fee by Visa or Mastercard. A claim against a company needs a current ASIC company extract (and a business names extract if it trades under a business name). No conciliation is required first; VCAT may send the case to mediation or a compulsory conference and can order a mechanic’s inspection of the car. VCAT says to expect about 52 weeks to a mediation or hearing. Sole-trader dealer and you live interstate? See the interstate exception above.
Prepare your tribunal application – $97
Where your claim goes
| Forum | List | Money limit | Fee: $5,000 claim | Fee: $30,000 claim | Time limit | Link |
|---|---|---|---|---|---|---|
| Victorian Civil and Administrative Tribunal (VCAT) | Civil Claims List: goods and services disputes | No money cap in the Act; $15,000 is only the small-claim threshold | $67.40 standard; $202.10 corporate; no fee with a Health Care Card | $222.80 standard; $673.50 corporate; no fee with a Health Care Card | Generally within six years | VCAT: apply |
| VCAT: cancel the sale (Motor Car Traders Act s 45) | Civil Claims List | Cash price not more than $40,000 (above that, the Magistrates’ Court) | $67.40 standard; $202.10 corporate; $22.50 concession | Within 3 months of the agreement | VCAT: goods and services | |
Fees from 1 July 2026. “Standard” covers individuals and businesses with turnover under $300,000. VCAT says daily hearing fees and other costs may also apply. Sole-trader dealer and you live in another state: the Magistrates’ Court of Victoria instead.
After you win: getting paid
If the dealer does not pay a VCAT money order, you can have it recorded in the Magistrates’ Court of Victoria and enforced there. For orders over $100,000, enforcement is in the County or Supreme Court.
Step 1: have the VCAT order recorded
Contact VCAT and ask for a copy of the monetary order to be recorded at the Magistrates’ Court. The court records it and sends you a copy. Once it is recorded, all the court’s enforcement options are open to you. If the Magistrates’ Court decided your claim instead of VCAT, you can go straight to those options. Court fees for enforcement can be added to the debt.
The court lists five options: a summons for oral examination, a warrant to seize property, an attachment of debt, an attachment of earnings order and an instalment order.
Attachment of debt (bank account or money owed to the dealer)
Use Form 71A if the money held by the third party (such as a bank) is less than the amount ordered, or Form 71B if it is more, with an affidavit in support. File them and pay the fee. A copy of the order must be served on the bank or other third party within seven days of it being made; then file an affidavit of service (Form 6A).
Attachment of earnings (wages)
File an attachment of earnings summons (Form 72A) and affidavit (Form 72B), the original and two copies, and pay the fee. Serve the debtor at least 14 days before the hearing with both forms and a blank Form 72C statement of financial position. You must attend the hearing. A debtor whose only income is from Centrelink cannot be forced onto this order, and you cannot seek it while another enforcement action is in place.
Warrant to seize property
File Form 68A at the court where the order was made, then send the issued warrant to the Sheriff’s Office. The warrant is valid for 12 months. The sheriff cannot seize items the debtor needs to live in basic comfort.
Oral examination about their finances
Serve a summons (Form 67A) at least 7 days before the hearing, with Form 67B for an individual or Form 67C for a company, and conduct money.
| Step | Forms | Court fee (from 1 July 2026) |
|---|---|---|
| Attachment of earnings | Forms 72A, 72B, 72C | Application $172.70; order $24.20 |
| Attachment of debt | Form 71A or 71B, affidavit, Form 6A | Order $24.20 |
| Warrant to seize property | Form 68A | $20.70, plus Sheriff’s warrant fee $236.80 |
| Summons for oral examination | Forms 67A, 67B or 67C | $120.90, including the hearing |
Consumer Affairs Victoria: head office contacts
Consumer Affairs Victoria
- Phone
- 1300 55 81 81, or 132 VIC (132 842) and choose Consumer Affairs Victoria. 9 am to 5 pm, Monday to Friday, except public holidays. Interpreter: TIS 131 450
- No complaints email: use the online form
- Complaint form
- General complaint form (covers Victorian motor car traders; try to resolve it with the business first)
- Website
- consumer.vic.gov.au
- Post
- Complaints: Consumer Affairs Victoria, GPO Box 4567, Melbourne VIC 3001. General correspondence: GPO Box 123, Melbourne VIC 3001
Questions people ask
Is there a lemon law in Victoria?
No, Victoria has no Act called a lemon law. The Australian Consumer Law, which applies in every state, gives you a refund or replacement for a major failure. The Motor Car Traders Act 1986 adds a dealer warranty on used cars up to 10 years old with less than 160,000 km: repairs at the dealer’s cost for 3 months or 5,000 km.
Can I return a used car to a dealer in Victoria?
Yes, if it has a major failure: reject it within a reasonable time and choose a refund or a replacement, and the dealer must collect it if the fault means it cannot be returned without significant cost to you. For a change of mind, you can cancel within 3 clear business days of signing, before delivery, but you forfeit the greater of $100 or 1% of the price.
What is a major failure for a car?
A major failure is a problem so serious that a reasonable buyer who knew about it would not have bought the car (ACL s 260). It also covers a car that is unsafe, differs significantly from its description, or is substantially unfit for normal use and cannot easily be fixed. For cars bought from 18 December 2020, several minor faults together can count.
Does the Australian Consumer Law apply to second-hand cars?
Yes. The law defines goods to include vehicles and second-hand goods. Acceptable quality allows for the car’s age, kilometres and price, so an older car need not be perfect. The guarantees can continue after the Victorian dealer warranty ends. They do not cover private sales or cars bought at a traditional auction.
I live in another state – which tribunal do I use?
Use the forum in the dealer’s state: for a Victorian dealer, that is VCAT, with Consumer Affairs Victoria as the regulator. The exception: if the dealer is an individual or sole trader (not a company) and you live in another state, VCAT cannot decide the dispute and the claim goes to the Magistrates’ Court of Victoria. Companies and territory residents are not affected.
How long do I have to reject a faulty car?
There is no fixed number of days. The Australian Consumer Law allows a reasonable time, judged by the type of car, how it is used and how long it should last before a fault like this appears (s 262). That period can run past the end of any warranty. Act as soon as the fault appears and reject the car in writing.
Can the dealer refuse a refund and only offer repairs?
Only for a minor failure, where the dealer chooses to repair, replace or refund (s 261). For a major failure you choose a refund or a replacement (s 263(4)), and a credit note is not a refund. If a minor fault is not fixed within a reasonable time, you can have it fixed elsewhere at the dealer’s cost or reject the car.
What does it cost to go to VCAT?
From 1 July 2026 the application fee for a consumer claim against a dealer is $67.40 up to $15,000 and $222.80 above that, at the standard rate. Larger businesses pay $202.10 or $673.50. Health Care Card holders pay no application fee for these claims. VCAT says daily hearing fees and other costs may also apply.
What if the car was on finance?
If the dealer arranged the loan, the lender is usually jointly liable with the dealer for breaches of the consumer guarantees, up to the amount financed plus interest and costs (ACL ss 278, 281). If you reject the car and the sale ends, you can end a tied loan too (National Credit Code s 135). Keep paying while a minor fault is being fixed.
Can I get my money if I win and the dealer still won’t pay?
There are options. If the dealer was licensed, or you reasonably believed it was, the Motor Car Traders’ Guarantee Fund can pay up to $40,000 when a trader fails to satisfy a court or VCAT order. If you sued the dealer and a linked lender together, the judgment can be enforced against the lender once a written demand on the dealer has gone unpaid for 30 days (ACL s 283).
Is there a cooling-off period for cars in Victoria?
Yes, for dealer sales. Cancel by written notice before the end of 3 clear business days after signing (weekends and public holidays do not count) and before you take delivery. You forfeit the greater of $100 or 1% for a used car, or $400 or 2% for a new car sold at the dealer’s premises. It does not apply to companies, commercial vehicles or auctions.
What does the Victorian used car warranty not cover?
It does not cover tyres, the battery, listed accessories such as the radio, navigation and non-standard alarms, or damage from an accident, misuse or negligence after delivery. Defects on a signed Existing Defects Notice with a reasonable repair estimate are excluded too. Commercial vehicles, motorcycles, public auction sales, and cars over 10 years old or with 160,000 km or more get no warranty.
Related pages
- Lemon laws in Australia: every state and territory
- Bought a used car from a dealer and it’s faulty: what now?
- Lemon laws New South Wales, South Australia and Tasmania
- Faulty car demand to a Victorian dealer and final demand
- VCAT tribunal application
Sources
- Motor Car Traders Act 1986 (Vic), authorised version 085 (ss 3, 42, 42A, 43, 45, 54-56, 74-80, 88, 88B, 89), checked 19 October 2026
- Motor Car Traders Regulations 2018 (Vic) (regs 26, 28), checked 19 October 2026
- Australian Consumer Law and Fair Trading Act 2012 (Vic) (ss 182-189), checked 19 October 2026
- Victorian Civil and Administrative Tribunal (Fees) Regulations 2026, checked 19 October 2026
- Competition and Consumer Act 2010 (Cth), Schedule 2: Australian Consumer Law, checked 19 October 2026
- Competition and Consumer Regulations 2010 (Cth) (reg 77A), checked 19 October 2026
- National Consumer Credit Protection Act 2009 (Cth), Schedule 1: National Credit Code (ss 72, 135), checked 19 October 2026
- Consumer Affairs Victoria: warranties on used cars, checked 19 October 2026
- Consumer Affairs Victoria: used car cooling-off period, checked 19 October 2026
- Consumer Affairs Victoria: compensation claims, checked 19 October 2026
- Consumer Affairs Victoria: buying at auction, checked 19 October 2026
- Consumer Affairs Victoria: contact us, checked 19 October 2026
- VCAT: apply for a goods and services dispute and VCAT fees, checked 19 October 2026
- ACCC: new and second-hand cars, checked 19 October 2026
- ACCC: repair, replace, refund, cancel, checked 19 October 2026
- ACCC: Motor vehicle sales and repairs, an industry guide to the ACL, checked 19 October 2026