AUSTRAC Customer Due Diligence Pack (CDD for Tranche 2 Entities)

An AUSTRAC Customer Due Diligence (CDD) pack is the documented set of procedures by which a regulated entity verifies the identity, beneficial ownership, and risk profile of its customers. Under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006, reporting entities must conduct CDD before establishing a business relationship and ongoing CDD throughout the relationship.

Why this document matters

With AUSTRAC Tranche 2 reforms now extending AML/CTF obligations to lawyers, accountants, real estate agents, conveyancers, and trust/company service providers, thousands of Australian businesses now need a documented CDD pack for the first time. AUSTRAC penalties for non-compliance are severe.

How Claim Done can help

A CDD pack is a specialist AML/CTF compliance document — it needs to be tailored to your specific industry, customer base, and risk profile. Claim Done doesn’t offer a flat-fee AUSTRAC CDD pack; this is best handled by an AML/CTF compliance consultant or specialist lawyer. For the related contractual elements — updated client agreements that reference your AML/CTF obligations and authorise CDD — our Service Agreement ($79) includes the standard clauses required.

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