Know Your Rights.
Then Use Them.
Plain-English guides to Australian law — bonds, tradies, tribunals, consumer rights, and more. Written so you can actually act on them.
How to Prepare Evidence for VCAT: What Tribunals Actually Want to See
A clear, well-organised bundle helps the VCAT member follow your case. This guide shows you exactly what tribunals want to see, how to structure your evidence, and how Claim Done's Hearing Bundle…
Read Guide →How to Respond to a Tribunal Application in Victoria Without a Lawyer
Received a VCAT application and need to respond? This guide covers the dates you must meet, whether you need a form, what…
Read Guide →Contractor Dispute Over Scope of Work: How to Resolve It Without Court
Scope disputes between clients and contractors are common in Australia. A notice to remedy breach clarifies what was agreed, sets a deadline…
Read Guide →Unpaid Invoice Over 90 Days: What to Do Before You Hire a Debt Collector
When an invoice sits unpaid for 90 days or more, most Australian businesses assume the next step is a debt collector. There…
Read Guide →How to Apply to NCAT for Unpaid Invoices Under $10,000
Owed under $10,000 on an unpaid invoice in New South Wales? It is a debt claim for the Local Court's Small Claims…
Read Guide →How to Defend a Tribunal Claim in Queensland Without a Lawyer
Been served with a QCAT application? This guide walks you through filing your response, preparing your defence, and what to expect at…
Read Guide →Subcontractor Didn’t Get Paid: Can You Issue a Statutory Demand?
If you're a subcontractor owed $4,000 or more by a registered company, a statutory demand gives them 21 days to pay or…
Read Guide →What to Do When a Customer Refuses to Pay for Services Rendered in Australia
When an Australian customer refuses to pay for services rendered, follow a structured three-step escalation process: invoice follow-up, formal Letter of Demand,…
Read Guide →Client Disputes Invoice After Work Completed: How to Respond as a Sole Trader
When a client disputes your invoice after you've completed the work, knowing how to respond can mean the difference between getting paid…
Read Guide →Payment Plan Agreement Template Australia: What Must Be Included?
A payment plan agreement formalises how a debt will be repaid over time. This guide breaks down the essential clauses, default terms,…
Read Guide →Reading About It Is Step One.
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