Know Your Rights.
Then Use Them.
Plain-English guides to Australian law — bonds, tradies, tribunals, consumer rights, and more. Written so you can actually act on them.
VCAT decisions this week: other civil disputes, unpaid debts and invoices (19 October to 25 October 2026)
5 VCAT decisions from 19 October to 25 October 2026, in plain English.
Read Guide →NCAT decisions this week: house rentals and bonds, motor vehicle dealers, builders and building defects (19 October to 25 October 2026)
3 NCAT decisions from 19 October to 25 October 2026, in plain English.
Read Guide →Phone & Internet Billing Dispute: Telco & TIO Complaint
Phone or internet provider charging you wrongly, not fixing a fault or NBN problem, or refusing to let you cancel? Claim Done…
Read Guide →Landlord Will Not Fix Repairs: How to Send a Formal Repair Request with a Deadline
When your landlord or agent ignores repair requests, a formal written notice with a deadline creates a clear record and starts the…
Read Guide →Insurance Claim Denied or Underpaid: How to Write a Complaint That Gets It Reviewed
Your insurer denied your claim, delayed payment or offered far less than you need. A formal complaint to the insurer — and…
Read Guide →Airline or Travel Company Will Not Refund You: How to Demand Your Money Back
Flight cancelled, badly delayed or holiday nothing like what you booked, and the airline or travel company will only offer a credit…
Read Guide →Contractor Not Paid: How to Make a Security of Payment Claim in Australia
When a builder or principal won't pay your invoice, a statutory payment claim under your state's Security of Payment Act gives you…
Read Guide →Bought a Faulty Car from a Dealer: Refund or Repair Demand
Bought a car from a dealer and it broke down, has serious faults or wasn't as advertised? You have strong rights under…
Read Guide →Charged More Than the Quote? Dispute an Inflated Invoice
Been charged more than the quote, billed for work you didn't ask for, or invoiced for parts that were never fitted? Claim…
Read Guide →Unfair Dismissal: 21-Day Deadline & How to Apply
Lost your job and believe it was unfair? The Fair Work Commission's 21-day deadline starts the day you were dismissed. Here's how…
Read Guide →Reading About It Is Step One.
When you're ready to take action, Claim Done drafts your documents and helps you send them. Not a law firm; not legal advice.
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