Know Your Rights.
Then Use Them.
Plain-English guides to Australian law — bonds, tradies, tribunals, consumer rights, and more. Written so you can actually act on them.
Consumer Rights Refund Australia: When and How to Demand One
A business refusing your refund? Here is when the Australian Consumer Law entitles you to a refund or replacement, the excuses that do not hold up, and how to demand your money…
Read Guide →Workplace Harassment Complaint: How to Write One That Your Employer Cannot Ignore
Being bullied or harassed at work? A formal written complaint triggers legal obligations your employer must act on. Here is what to…
Read Guide →Restraining Order or AVO in Australia: How They Work, and the First Step Most People Skip
Being harassed, stalked or intimidated? Here is how AVOs, intervention orders and restraining orders work in each state, when to go straight…
Read Guide →Debt Recovery Letter: How to Write a Demand Letter for Money Owed (Australia)
Someone owes you money and will not pay. A written demand gives them a clear deadline and a record if you need…
Read Guide →Commercial Lease Dispute: What to Do When Your Landlord or Tenant Breaches the Lease
Rent arrears, repairs, lockouts, bond and make-good fights: here is how commercial lease disputes are resolved in Australia, the retail leasing laws…
Read Guide →How to Get Money Back From a Tradesman in Australia (Unfinished, Defective or Abandoned Work)
Paid a tradie who did not finish, did shoddy work or disappeared with your deposit? Here is the law on your side,…
Read Guide →Small Claims Court Australia: How to Take Someone to Small Claims (State by State)
Australia does not have a single "small claims court". Here is which tribunal or court handles your claim in each state, the…
Read Guide →Unfair Dismissal Claim: How to Lodge One in Australia (You Have 21 Days)
Sacked and think it was unfair? You have 21 days to lodge an unfair dismissal claim with the Fair Work Commission. Here…
Read Guide →How to Write a Cease and Desist Letter in Australia (Step by Step, Plus the $49 Shortcut)
Someone is harassing you, defaming you, copying your work or breaching your rights. Here is how to write a cease and desist…
Read Guide →Letter of Demand Template Australia: The Definitive Guide (and Why a Template Is Not Enough)
What an Australian letter of demand must include, a free template you can fill in today, and how to send it. Or…
Read Guide →Reading About It Is Step One.
When you're ready to take action, Claim Done drafts your documents and helps you send them. Not a law firm; not legal advice.
Let's Begin! →