Know Your Rights.
Then Use Them.
Plain-English guides to Australian law — bonds, tradies, tribunals, consumer rights, and more. Written so you can actually act on them.
NCAT decisions this week: motor vehicle dealers, strata and body corporate, house rentals and bonds (21 October to 27 October 2026)
4 NCAT decisions from 21 October to 27 October 2026, in plain English.
Read Guide →Customer Claiming for Damaged Goods? A Removalist’s Defence Guide
A customer claiming for lost or damaged goods? Know your obligations under the consumer guarantees, assess the claim honestly and respond on…
Read Guide →Customer Wants Their Deposit Back? A Wedding Supplier’s Defence Guide
A customer wants to cancel or refund their deposit? Know your obligations under Australian law, keep only a fair amount, and respond…
Read Guide →NDIS Participant Complaint? A Provider’s Response Guide
An NDIS provider's guide to responding to a participant complaint and the NDIS Commission: your Code obligations, reporting timeframes, templates. $29 PDF.
Read Guide →Hit With a General Protections Claim? An Employer’s Defence Guide
Served with a general protections claim at the Fair Work Commission? Understand the reverse onus, your F8A/F8D response and deadline, and how…
Read Guide →A Customer Is Demanding a Refund: a Small Business Defence Guide
A customer wants a refund or compensation under the Australian Consumer Law. Work out if the claim is actually made out, and…
Read Guide →Facing an Unfair Dismissal Claim? An Employer’s Defence Guide (Form F3)
Served with an unfair dismissal claim at the Fair Work Commission? An employer's guide to the 7-day Form F3 deadline, jurisdictional objections,…
Read Guide →Responding to a Faulty-Car Claim in the Tasmanian Magistrates Court: a Motor Dealer’s Defence Guide
Named in a faulty-car claim in the Tasmanian Magistrates Court? A licensed dealer's guide to your obligations, the 21-day defence, deadlines, evidence…
Read Guide →Responding to a Buyer’s Faulty-Car Claim in the SA Magistrates Court: A Motor Dealer’s Defence Guide
An SA motor dealer's guide to responding to a buyer's faulty-car claim in the Magistrates Court (Minor Civil): obligations, defences, deadlines, templates.
Read Guide →Responding to a Faulty-Car Claim at NTCAT: NT Motor Dealer Defence Guide
An NT motor dealer's guide to responding to a buyer's faulty-car claim at NTCAT: your ACL and NT statutory warranty obligations, defences…
Read Guide →Reading About It Is Step One.
When you're ready to take action, Claim Done drafts your documents and helps you send them. Not a law firm; not legal advice.
Let's Begin! →