Used Car Dealer Dispute — Refund or Repair Demand — $49
A few quick questions · $49 once · No card until the final step
Before you start: Used Car Dealer Dispute — Refund or Repair Demand
Bought a used car from a dealer and it's faulty, not as advertised or broke down within weeks? Formal demand under the Australian Consumer Law and your state's dealer statutory warranty: reject the car for a full refund, or have it repaired properly at the dealer's cost, by a fixed deadline — or face the regulator and the tribunal.
- Answer plain questions about your situationAbout 5 minutes, one question at a time. No legal knowledge and no card needed.
- See how your document is set out, then pay $49 onceBy card through Stripe. The full document is drafted in about 5 minutes.
- Read it, change it, then approve itChange the wording yourself or ask for a redraft (2 edits included). Nothing is sent until you approve it.
You can stop at any point before paying, at no cost.
What to have ready
- Who it goes to: their name, and their email if you want us to send it
- The key dates, and any amounts involved
- Any documents, emails or messages. Tell us in the chat what you have; the document can refer to them.
Common questions
How much does the Used Car Dealer Demand cost?A flat $49 AUD, including GST. There is no card required to start, no subscription and no hourly rate — you see the full summary of your answers before you pay.
How long does it take?There are 11 questions, which take a few minutes to answer. The draft is usually ready in about 5 minutes after payment, any time of day.
Is it sent automatically, or do I see it first?You see it first. The draft lands in your dashboard for review; nothing goes to the other party until you approve it. Once you approve, we email it on your behalf and record the delivery.
Wait — don't lose your progress
Your Used Car Dealer Dispute — Refund or Repair Demand is nearly there
Previous rulings on matters like this
Published tribunal decisions we have summarised. Every matter turns on its own facts; these show what the tribunal looked at.
QCAT · Sep 2026Claim of $1,080.32 against a mechanic dismissed for lack of evidence of poor work (QCAT, 2026)Outcome: Application dismissedQCAT · Sep 2026Tenants refused leave to appeal a $500 bond deduction and their privacy claims against an agent (QCAT, 2026)Outcome: Application dismissedQCAT · Sep 2026Builder owed no duty to cover owners’ pure economic loss from defects claimed 13.5 years on (QCAT, 2026)Outcome: Other