Unauthorised Transaction? Bank Dispute Letter + Step-by-Step Action Guide — $49
A few quick questions · $49 once · No card until the final step
Before you start: Unauthorised Transaction? Bank Dispute Letter + Step-by-Step Action Guide
Money taken from your account or card that you did not authorise? For $49 we draft two things you use yourself: a formal written dispute to your bank or card provider that reports the unauthorised transaction, sets out your details, raises the ePayments Code (under which the account holder is generally not liable for a transaction they did not authorise, unless an exception applies), requests a chargeback for a card payment, and asks the bank to investigate and reimburse; and a plain-English step-by-step guide telling you who to call first, how to report it, and how to escalate for free if the bank refuses. We cannot guarantee you will be reimbursed — the outcome depends on the Code's liability rules and whether an exception applies — but acting fast and in writing gives you the best footing. Claim Done is a flat $49 document service and takes no percentage of anything you recover. Never pay anyone who contacts you promising to get your money back.
- Answer plain questions about your situationAbout 5 minutes, one question at a time. No legal knowledge and no card needed.
- See how your document is set out, then pay $49 onceBy card through Stripe. The full document is drafted in about 5 minutes.
- Read it and confirm itChange the wording yourself or ask for a redraft (unlimited edits, 2 redrafts included), then confirm it and we email you the final PDF. Nothing is sent to anyone else.
You can stop at any point before paying, at no cost.
What to have ready
- The key dates, and any amounts involved
- Any documents, emails or messages. Tell us in the chat what you have; the document can refer to them.
Common questions
How much does the Unauthorised Transaction Dispute cost?A flat $49 AUD, including GST. There is no card required to start, no subscription and no hourly rate — you see the full summary of your answers before you pay.
How long does it take?There are 8 questions, which take a few minutes to answer. For eligible documents, the real protected draft is usually ready in about 5 minutes before payment. You pay only if you choose to unlock the clean final document.
When do I get the document?The draft of your Unauthorised Transaction? Bank Dispute Letter + Step-by-Step Action Guide is usually ready in about 5 minutes. You read it on your dashboard and can change the wording; once you confirm it, the final PDF is available to download and emailed to you.
Finish now, or come back later
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