Google Review Removal Request — $29
A few quick questions · $29 once · No card until the final step
Before you start: Google Review Removal Request
A Google review about your business that is fake, meant for another business, factually wrong or abusive? A calm, polite letter asking the reviewer to remove or correct it, plus ready-to-paste text for Google's own report form that names the Google policy the review breaks, and how to report it. Google decides whether a review comes down. If it is an honest bad review, you get a resolution letter instead.
- Answer plain questions about your situationAbout 5 minutes, one question at a time. No legal knowledge and no card needed.
- See how your document is set out, then pay $29 onceBy card through Stripe. The full document is drafted in about 5 minutes.
- Read it, change it, then approve itChange the wording yourself or ask for a redraft (unlimited edits, 2 redrafts included). Nothing is sent until you approve it.
You can stop at any point before paying, at no cost.
What's included
- A calm, polite letter to the reviewer asking them to remove or correct the review, with the specific reason and your facts, and an offer to talk.
- Ready-to-paste text for Google's report form that names the Google Maps policy the review breaks, such as Fake Engagement, Misrepresentation or Personal information.
- Step-by-step instructions for reporting the review from your Business Profile or Google Maps, and for the one-time appeal.
- No threats and no legal demands, and never a refund, discount or gift in return for changing a review.
- An honest bad review gets a resolution letter instead: it thanks the reviewer, offers to put things right and invites an update, with no conditions.
- You read both first. Send the letter yourself as a reply or message, or give us an email address and we send it for you.
What to have ready
- Who it goes to: their name, and their email if you want us to send it
- The key dates, and any amounts involved
- Any documents, emails or messages. Tell us in the chat what you have; the document can refer to them.
Common questions
Will Google remove the review?Google decides. Google removes reviews that break its policies, such as reviews not based on a real experience, false accounts of a product or service, personal information or harassment. It does not remove a review because a business disagrees with it. This letter and report text put your case clearly; nobody can promise the outcome.
How much does it cost?A flat $29 AUD, including GST. There is no card required to start, no subscription and no hourly rate. You see a summary of your answers before you pay.
How long does it take?There are 11 questions, which take a few minutes to answer. The letter and report text are usually ready in about 5 minutes after payment, any time of day.
Finish now, or come back later
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