Rental Car Charge Dispute — Dispute an Unfair Charge After Your Hire — $29
A few quick questions · $29 once · No card until the final step
Before you start: Rental Car Charge Dispute — Dispute an Unfair Charge After Your Hire
Did a car rental company hit you with a charge you did not expect — a cleaning fee when you returned the car clean, damage you did not cause or that was already there, a surprise fuel bill, toll or admin fees, a 'loss of use' charge, or an unexplained hold on your card? For $29 we draft a formal letter disputing the charge under the Australian Consumer Law: it demands the company justify the charge with an itemised breakdown and evidence, or reverse and refund it by a deadline, and sets out your escalation options (a card chargeback, a complaint to fair trading and the ACCC, and a small claims application).
- Answer plain questions about your situationAbout 5 minutes, one question at a time. No legal knowledge and no card needed.
- See how your document is set out, then pay $29 onceBy card through Stripe. The full document is drafted in about 5 minutes.
- Read it, change it, then approve itChange the wording yourself or ask for a redraft (unlimited edits, 2 redrafts included). Nothing is sent until you approve it.
You can stop at any point before paying, at no cost.
What to have ready
- Who it goes to: their name, and their email if you want us to send it
- The key dates, and any amounts involved
- Any documents, emails or messages. Tell us in the chat what you have; the document can refer to them.
Common questions
How much does the Rental Car Charge Dispute cost?A flat $29 AUD, including GST. There is no card required to start, no subscription and no hourly rate — you see the full summary of your answers before you pay.
How long does it take?There are 12 questions, which take a few minutes to answer. For eligible documents, the real protected draft is usually ready in about 5 minutes before payment. You pay only if you choose to unlock the clean final document.
Is it sent automatically, or do I see it first?You see it first. The draft lands in your dashboard for review; nothing goes to the other party until you approve it. Once you approve, we email it on your behalf and record the delivery.
Finish now, or come back later
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