Request for Your Medical Records or Government Information — $29
A few quick questions · $29 once · No card until the final step
Before you start: Request for Your Medical Records or Government Information
Want a copy of your own medical records from a GP, specialist, dentist or hospital, or your own file from a government agency? A clear, polite written request that describes exactly what you want, for what period and how you would like it, and names the right privacy or freedom of information law.
- Answer plain questions about your situationAbout 5 minutes, one question at a time. No legal knowledge and no card needed.
- See how your document is set out, then pay $29 onceBy card through Stripe. The full document is drafted in about 5 minutes.
- Read it, change it, then approve itChange the wording yourself or ask for a redraft (unlimited edits, 2 redrafts included). Nothing is sent until you approve it.
You can stop at any point before paying, at no cost.
What's included
- Describes exactly which records you want and for what period, so they are easy to find.
- Includes the details that identify you, such as your date of birth and any patient or reference number.
- Says how you would like access (email, post or in person) and where to send it.
- Names the right law: the Privacy Act for your health provider or a federal agency, and your state or territory law for a state agency, where it applies.
- Polite and clear: no threats. A friendly or formal tone, your choice.
- You read it first, then we email it for you or you download it and send it yourself.
What to have ready
- Who it goes to: their name, and their email if you want us to send it
- The key dates, and any amounts involved
- Any documents, emails or messages. Tell us in the chat what you have; the document can refer to them.
Common questions
How much does the Records Access Request cost?A flat $29 AUD, including GST. There is no card required to start, no subscription and no hourly rate. You see a summary of your answers before you pay.
How long does it take?There are 8 questions, which take a few minutes to answer. The letter is usually ready in about 5 minutes after payment, any time of day.
Is it sent automatically, or do I see it first?You see it first. The letter lands in your dashboard, and nothing is sent until you approve it. Then we email it for you, or you download it and send it yourself.
Finish now, or come back later
Your Request for Your Medical Records or Government Information is nearly there