Paid the Wrong Account: Mistaken Payment Recovery — $49
A few quick questions · $49 once · No card until the final step
Before you start: Paid the Wrong Account: Mistaken Payment Recovery
Sent money to the wrong BSB, account number or PayID? A written report to your own bank asking it to recover the payment through the mistaken internet payment process in the ePayments Code, with every detail the bank needs, plus a polite request to the person who received it to agree to its return through their bank. Ready in about 5 minutes.
- Answer plain questions about your situationAbout 5 minutes, one question at a time. No legal knowledge and no card needed.
- See how your document is set out, then pay $49 onceBy card through Stripe. The full document is drafted in about 5 minutes.
- Read it and confirm itChange the wording yourself or ask for a redraft (unlimited edits, 2 redrafts included), then confirm it and we email you the final PDF. Nothing is sent to anyone else.
You can stop at any point before paying, at no cost.
Private & 256-bit encrypted. We never sell your data, and the other party only ever sees your document after you approve it.
What's included
- A written report to your own bank with every detail it needs: the date, amount, the details you entered and the details you meant to enter.
- Asks your bank to investigate, request the return of the funds from the receiving bank and tell you the outcome in writing, under the ePayments Code.
- Sets out the Code's steps, which depend on how soon the payment was reported.
- A polite request to the account holder to agree to the money being returned through their bank, with none of your contact or bank details in it.
- For payments from a business account, asks your bank to take the steps available to it (the Code covers personal banking).
- Delivered as PDFs you download and send yourself. Claim Done does not contact your bank for you.
What to have ready
- The key dates, and any amounts involved
- Any documents, emails or messages. Tell us in the chat what you have; the document can refer to them.
Common questions
How much does the Mistaken Payment Recovery cost?A flat $49 AUD, including GST. There is no card required to start, no subscription and no hourly rate — you see the full summary of your answers before you pay.
How long does it take?There are 15 questions, which take a few minutes to answer. For eligible documents, the real protected draft is usually ready in about 5 minutes before payment. You pay only if you choose to unlock the clean final document.
When do I get the document?The draft of your Paid the Wrong Account: Mistaken Payment Recovery is usually ready in about 5 minutes. You read it on your dashboard and can change the wording; once you confirm it, the final PDF is available to download and emailed to you.
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