Letter to Your Insurer Making a Claim — $29
A few quick questions · $29 once · No card until the final step
Before you start: Letter to Your Insurer Making a Claim
Making a home, contents, car or travel insurance claim and want it set out clearly? A clear letter to your insurer describing what happened, a numbered list of what was lost or damaged with values, what you are sending with it, and a request for the claim number and the likely timeframe. For a refused or delayed claim, see our Insurance Complaint.
- Answer plain questions about your situationAbout 5 minutes, one question at a time. No legal knowledge and no card needed.
- See how your document is set out, then pay $29 onceBy card through Stripe. The full document is drafted in about 5 minutes.
- Read it, change it, then approve itChange the wording yourself or ask for a redraft (unlimited edits, 2 redrafts included). Nothing is sent until you approve it.
You can stop at any point before paying, at no cost.
What's included
- Sets out what happened, with the date, time and place, in your own words and in order.
- Lists each item or area lost or damaged, with its age, value, repair cost or quote where you give it.
- Names who you reported it to and what you are sending with it, such as photos, receipts and quotes.
- Asks for the claim number, what else they need, and their estimate of the timeframe and next steps.
- Accurate and factual: no guesses, no totals you did not give, and no argument about the policy.
- Has a signature and date line for you. You read it first, then we email it for you or you download it and send it to your insurer.
What to have ready
- Who it goes to: their name, and their email if you want us to send it
- The key dates, and any amounts involved
- Any documents, emails or messages. Tell us in the chat what you have; the document can refer to them.
Common questions
How much does the Insurance Claim Letter cost?A flat $29 AUD, including GST. There is no card required to start, no subscription and no hourly rate. You see a summary of your answers before you pay.
How long does it take?There are 10 questions, which take a few minutes to answer. The letter is usually ready in about 5 minutes after payment, any time of day.
Is it sent automatically, or do I see it first?You see it first. The letter lands in your dashboard, and nothing is sent until you approve it. Then we email it for you, or you download it and send it yourself.
Finish now, or come back later
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