Energy Bill Dispute & Retailer Complaint — $49
A few quick questions · $49 once · No card until the final step
Before you start: Energy Bill Dispute & Retailer Complaint
Catch-up bill out of nowhere, months of estimated reads, wrong tariff, transferred without your say-so, or a disconnection warning? A formal billing dispute to your electricity or gas retailer that invokes the exact billing, back-billing, meter-test, payment-plan and disconnection rules for your state, demands a review and recalculation, freezes any disconnection while the complaint is open, and sets up your energy ombudsman complaint.
- Answer plain questions about your situationAbout 5 minutes, one question at a time. No legal knowledge and no card needed.
- See how your document is set out, then pay $49 onceBy card through Stripe. The full document is drafted in about 5 minutes.
- Read it, change it, then approve itChange the wording yourself or ask for a redraft (unlimited edits, 2 redrafts included). Nothing is sent until you approve it.
You can stop at any point before paying, at no cost.
What to have ready
- Who it goes to: their name, and their email if you want us to send it
- The key dates, and any amounts involved
- Any documents, emails or messages. Tell us in the chat what you have; the document can refer to them.
Common questions
How much does the Energy Bill Dispute cost?A flat $49 AUD, including GST. There is no card required to start, no subscription and no hourly rate — you see the full summary of your answers before you pay.
How long does it take?There are 12 questions, which take a few minutes to answer. For eligible documents, the real protected draft is usually ready in about 5 minutes before payment. You pay only if you choose to unlock the clean final document.
Is it sent automatically, or do I see it first?You see it first. The draft lands in your dashboard for review; nothing goes to the other party until you approve it. Once you approve, we email it on your behalf and record the delivery.
Finish now, or come back later
Your Energy Bill Dispute & Retailer Complaint is nearly there