Chargeback Request Letter — Ask Your Bank to Reverse a Card Payment — $29
A few quick questions · $29 once · No card until the final step
Before you start: Chargeback Request Letter — Ask Your Bank to Reverse a Card Payment
Paid by card for something you never received, that was not as described, that you cancelled, or that you were charged for twice — and the merchant will not refund you? For $29 we draft a clear letter to your own bank or card issuer asking it to raise a chargeback (a dispute through the card scheme) for the transaction. It sets out the ground for the dispute, lists the evidence you can supply, notes that time limits apply so the request should be actioned promptly, and sets out your escalation options (the bank's internal dispute resolution, then AFCA) if the bank declines. You download it straight away and send it to your bank yourself.
- Answer plain questions about your situationAbout 5 minutes, one question at a time. No legal knowledge and no card needed.
- See how your document is set out, then pay $29 onceBy card through Stripe. The full document is drafted in about 5 minutes.
- Read it and confirm itChange the wording yourself or ask for a redraft (unlimited edits, 2 redrafts included), then confirm it and we email you the final PDF. Nothing is sent to anyone else.
You can stop at any point before paying, at no cost.
What to have ready
- The key dates, and any amounts involved
- Any documents, emails or messages. Tell us in the chat what you have; the document can refer to them.
Common questions
How much does the Chargeback Request Letter cost?A flat $29 AUD, including GST. There is no card required to start, no subscription and no hourly rate — you see the full summary of your answers before you pay.
How long does it take?There are 11 questions, which take a few minutes to answer. For eligible documents, the real protected draft is usually ready in about 5 minutes before payment. You pay only if you choose to unlock the clean final document.
When do I get the document?The draft of your Chargeback Request Letter — Ask Your Bank to Reverse a Card Payment is usually ready in about 5 minutes. You read it on your dashboard and can change the wording; once you confirm it, the final PDF is available to download and emailed to you.
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