Solar Installer Demand — Make the Installer Fix It or Refund You — $49
A few quick questions · $49 once · No card until the final step
Before you start: Solar Installer Demand — Make the Installer Fix It or Refund You
Did your solar installer walk away when the panels or inverter failed, underperform, or were installed badly — and now they are telling you to chase the manufacturer? For $49 we draft a formal demand letter under the Australian Consumer Law to the installer who supplied and fitted your system. It puts the point squarely: the consumer guarantees run against the installer who sold and installed it, not just the maker. It demands they rectify the fault — repair or replace — or refund you, by a deadline, without charging you call-out or removal fees for a warranty fix, and sets out your escalation options.
- Answer plain questions about your situationAbout 5 minutes, one question at a time. No legal knowledge and no card needed.
- See how your document is set out, then pay $49 onceBy card through Stripe. The full document is drafted in about 5 minutes.
- Read it and confirm itChange the wording yourself or ask for a redraft (unlimited edits, 2 redrafts included), then confirm it and we email you the final PDF. Nothing is sent to anyone else.
You can stop at any point before paying, at no cost.
What to have ready
- The key dates, and any amounts involved
- Any documents, emails or messages. Tell us in the chat what you have; the document can refer to them.
Common questions
How much does the Solar Installer Demand cost?A flat $49 AUD, including GST. There is no card required to start, no subscription and no hourly rate — you see the full summary of your answers before you pay.
How long does it take?There are 12 questions, which take a few minutes to answer. For eligible documents, the real protected draft is usually ready in about 5 minutes before payment. You pay only if you choose to unlock the clean final document.
When do I get the document?The draft of your Solar Installer Demand — Make the Installer Fix It or Refund You is usually ready in about 5 minutes. You read it on your dashboard and can change the wording; once you confirm it, the final PDF is available to download and emailed to you.
Finish now, or come back later
Your Solar Installer Demand — Make the Installer Fix It or Refund You is nearly there