Reject a Market-Value or Redbook Buyback Offer: Demand the Price You Paid — $29
A few quick questions · $29 once · No card until the final step
Before you start: Reject a Market-Value or Redbook Buyback Offer: Demand the Price You Paid
Offered "market value" or a Redbook figure for a vehicle with a major failure instead of what you paid? This $29 letter replies in writing: it declines the offer, explains that a refund under the Australian Consumer Law is a refund of the money you paid, sets out your figure and extra costs, and asks for a revised offer by a deadline.
- Answer plain questions about your situationAbout 5 minutes, one question at a time. No legal knowledge and no card needed.
- See how your document is set out, then pay $29 onceBy card through Stripe. The full document is drafted in about 5 minutes.
- Read it, change it, then approve itChange the wording yourself or ask for a redraft (unlimited edits, 2 redrafts included). Nothing is sent until you approve it.
You can stop at any point before paying, at no cost.
Private & 256-bit encrypted. We never sell your data, and the other party only ever sees your document after you approve it.
What's included
- A written reply that declines the market-value or Redbook offer by its date and reference
- Why a refund under the Australian Consumer Law is the money you paid, not market value
- Your figure, item by item: drive-away price, accessories and costs you have paid
- If the manufacturer made the offer, how its own liability works and why the figure falls short
- A request for a revised written offer, finance payout and collection, within 14 days
- Your next step if they will not move: your state regulator, then the tribunal or court
What to have ready
- Who it goes to: their name, and their email if you want us to send it
- The key dates, and any amounts involved
- Any documents, emails or messages. Tell us in the chat what you have; the document can refer to them.
Common questions
How much does the Reject Market-Value Offer cost?A flat $29 AUD, including GST. There is no card required to start, no subscription and no hourly rate — you see the full summary of your answers before you pay.
How long does it take?There are 9 questions, which take a few minutes to answer. You see a full summary of your answers before you pay; your document is drafted once your payment is confirmed.
Is it sent automatically, or do I see it first?You see it first. The draft lands in your dashboard for review; nothing goes to the other party until you approve it. Once you approve, we email it on your behalf and record the delivery.
Finish now, or come back later
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